Computer software for business
Using technology to boost our profits - Northside Graphics (video)
Northside Graphics started in 1988 as a traditional 'bricks and mortar' printing company. Today, they are at the forefront of digital printing.
Business sales increased after moving their services online. Orders came flooding in through the new e-commerce website and Northside Graphics soon found itself facing a new challenge - coping with an increased demand from customers. In order to manage and take advantage of the surge in orders, the company had to find ways in which to automate.
In this case study, Managing Director Gary White explains how Northside Graphics used software to automate their workflow and production processes. He shares the highs and lows of this journey, and describes how automation allowed them to improve efficiencies, maximise sales opportunities and increase revenue.
Gary's top tips:
- "Think about how the technology is actually going to help your customer."
- "Use your technology to ensure that you are the best in your sector."
- "Make sure there is someone in your team who knows more about technology than you, and knows how to implement it in your business."