Computer software for business

Business benefits of new software


Businesses change over time and so do their software needs. If your current software is out-of-date or holding your business back, upgrading can help you gain productivity and drive value from your initial investment.

Advantages of new software for business

Choosing the right business software can help you:

  • cut costs by automating routine tasks
  • improve the efficiency of staff
  • increase or measure office productivity
  • streamline business operations and accounts
  • replace paper processes
  • communicate more effectively with customers, suppliers or partners

Signs that your business may need new software

It's not always easy to determine if your current business software needs replacing. You may benefit from a change if, for example, your existing software:

  • is frequently running slow
  • is prone to bugs
  • fails often
  • is unable to cope with the number of users
  • struggles with the volume of transactions
  • isn't integrated with other systems you are using
  • can't provide the level of reporting you need
  • doesn't meet the latest regulatory requirements
  • doesn't meet your changing business needs

Upgrading or switching to new software can be a big step for many businesses. Make sure that you have a clear business case for change and that the benefits will outweigh the risks.

Write down the objectives and potential benefits of the new software. This will enable you to prioritise the list to work out the best returns on investment. It may help to talk to your employees, suppliers and customers to gather ideas for improving your business processes using IT.

Choose software that will run on your current hardware, as long as this doesn't reduce potential benefits. You should include any hardware upgrade costs in your budgets - see computer hardware for business.

Alternatively, look at outsourcing your software requirements - eg through cloud computing - which could help reduce both your software and hardware costs.

Importance of business software for growth

Ideally, you should develop a long-term strategy, covering your future IT needs. This should take into account potential changes in customers, staffing levels and/or your products and services. See how to carry out a technology needs assessment.

You should also consider if some of the emerging technologies, such as artificial intelligence or Industry 4.0 technologies, could help or improve your business.