Search results
Selecting an environmental auditor
The skills to look for when choosing staff to carry out internal environmental management system audits
How to conduct an environmental audit
How to carry out internal environmental audits in your business and how to deal with non-conformances and observations
External environmental audits
The role of external auditors in the environmental management system process and the benefits for your business
Carry out an EMS management review
What the management review stage of an environmental management system is and what you should aim to cover
Discrimination and equality in tourism businesses
Disability and discrimination laws for accommodation providers and what they mean for your business.
Advantages of water efficiency in business
Some of the financial and non-financial benefits of taking a sustainable approach to water use in your business
How to analyse water use in your business
How you can assess the cost of your business water use by analysing how much water you use across all operations
Top tips for saving water in your business
Tips on how to engage your business in saving water and practical tips for minimising water use
What is the Plastic Packaging Tax?
How your business can comply with the Plastic Packaging Tax which came into force in the UK on 1 April 2022
Grow a tourism business
How to plan to grow your tourism business in Northern Ireland and take advantage of the growing tourism market including major events, screen and food tourism.
Planning to grow a tourism business
Plan to grow your tourism business by creating a strategic plan, assessing your current performance and conducting market research and write a marketing plan.
Tourism industry events and awards
The range of tourism industry events and awards in Northern Ireland that can help you grow your business by improving your skills and raising your profile
Funding support for growing a tourism business
Organisations that offer funding and support initiatives for growing a tourism business in Northern Ireland, such as Tourism NI, Invest NI and others.
Digital marketing for tourism businesses
How your tourism business can take advantage of digital marketing tactics like social media and CRM to promote your offering and drive repeat custom.
Branding for tourism businesses
Advice on how tourism businesses can use branding to set themselves apart from competitors and deliver unique visitor experiences.
Training for the tourism sector
Boost your employees’ skills to grow your business – find training for the tourism and hospitality sector including WorldHost customer service training
Disabled access and facilities in business premises
Information on what adjustments you can make to ensure your business is accessible to disabled people.
How to improve access for people with disabilities
Change policies and procedures to improve disabled people's access to your business premises, products, and services.
When a person is considered to have a disability
Description of those people who are legally defined as disabled under the Disability Discrimination Act 1995.
Removing physical barriers to access
How to provide access to your services and products for people with disabilities.