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Improve health and safety in your business
Set high standards in health and safety to compete successfully for contract work when preparing your business to tender
Demonstrate good environmental compliance
Show your environmental credentials to become a more attractive business to contractors in Northern Ireland when preparing your business for tender
Compliance and regulatory risk
How to identify and manage compliance and regulatory risks in your business
Risk management
Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business
Find contracts and tender successfully
Put your business in the best position to find and win tender competitions in Northern Ireland, Great Britain, Republic of Ireland and the EU
Operational risk
Understand the sources of operational risk and how to minimise the impact of operational problems in your business
Types of risk your business faces
Understand the main types of business risk - what they mean and how they can affect your business
Strategic risk
What is strategic risk management and how to identify and mitigate strategic risks in your business
Evaluate business risks
Risk evaluation helps you determine the importance of each risk to the business and decide whether to take action
Prevent and reduce business risk
Reducing risk to business involves putting in place processes and methods to deal with the consequences of an adverse event
Strategies to help you manage business risk
Common strategies for treating the risks to your business are avoidance, acceptance, sharing, reduction and elimination
Business risk insurance
What is risk protection insurance and how to insure your business against financial losses associated with business risks
Benefits of health and safety management systems
Management systems help control risk, reduce costs and improve your reputation, other benefits include increased morale and possible lower insurance premiums.
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Resource efficiency support for your hotel
Where you can get help, support and advice to improve resource efficiency in your hotel including Invest NI, the Carbon Trust and Love Food, Hate Waste
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Create your sales plan
How a sales plan will help you to sell your product or service
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Paying overseas suppliers
How to pay international invoices and overseas suppliers - common payment methods, their pros and cons, and foreign currency issues.
Recycling waste in your hotel
The benefits of recycling waste in your hotel, and consideration for starting a recycling scheme including which materials are suitable for recycling