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Reporting serious breaches of personal data
Serious breaches of personal data that puts people's rights and freedoms at risk must be reported to the Information Commissioner's Office.
Cloud security risks and solutions
How to evaluate the security of your cloud services, and mitigate cloud security risks to your business.
ISP tiers, connectivity and speed capacity
Understand the key factors affecting the speed of your business' internet connection, including the ISP tier, contention ratios and service usage restrictions.
Impact of cyber attack on your business
Understand the impact of cyber attacks on businesses and their finances, reputation and consumer confidence.
7 essential technology upgrades for your business
Is your business technology out-of-date? Here's when to upgrade and what to invest in to help you grow your business.
ISP website hosting services
Things to keep in mind if choosing an internet service provider to host your website and e-commerce site.
Benefits of cellular networks
What are cellular networks, and how to use cellular networks for data and voice communications in your business.
IT skills standards and qualifications
Learn about IT training qualifications for your staff, and why you should invest in your employee's IT skills.
10 tips for better wireless network security
Best practices for protecting corporate wireless networks and ensuring the best possible level of WLAN security.
Wireless networking standards
Different types of WLAN standards, including IEEE 802.11 and Wi-Fi 6, and how they keep your business devices and network operating safely, quickly and properly.
Fibre broadband for business
What is fibre optic broadband,and what types of fibre broadband connections are available to your business.
Broadband security and your business
An overview of the threats to your broadband, and the steps you can take to reduce the risks to your business.
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.
Types and examples of CRM software
Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.
What is a customer relationship management (CRM) system?
Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.
Business benefits of CRM systems
Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.
Potential drawbacks of CRM systems
Understand the potential challenges and risks of implementing customer relationship management systems, and how to avoid them.
Decide if your business needs a CRM system
Six signs that will tell you if you need a customer relationship management system for your business.
Create your CRM strategy
Understand the importance of a customer relationship management (CRM) strategy and why you should create one for your business.
How to find the right CRM supplier
Key questions to ask potential suppliers when choosing a customer relationship management solution.