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Commercial property insurance
Types of property insurance available to business owners, including all risk and standard contracts.
Business contents insurance
Replacement as new, business interruption and indemnity contents insurance available to business owners.
What to do if your business is flooded
How to return safely to your premises to clean up and salvage property after a flooding incident.
Insurance: business property and assets
Insurance for business property and assets such as business equipment, vehicles, tools, and stock.
Customers' rights to reject goods and claim refunds
What customers are entitled to do if they believe goods are inadequate including when they have the right to reject good and get a refund from the business.
Responding to a Freedom of Information request
What to do if your business receives a request for information under the Freedom of Information Act.
Avoiding unfair standard terms in contracts
How to use fair standard terms when entering into a contract with your customer - either written or verbal, including examples of unfair terms and exceptions.
Trade and treat customers fairly
How to comply with regulations that require you to treat customers, make contracts and trade fairly during the sale or supply of products and services.
Different types of internet service providers
Understand the different types of internet service providers and the services they offer to businesses.
Legislation affecting the sale of goods
Your customers' legal rights when they buy goods from you, the limits to these rights and how you can comply.
Choose an internet service provider for your business
What to consider before choosing an internet service provider for your business, and how to find the right ISP to suit your needs .
Energy performance in rented business property
Measures that landlords of commercial premises must take to comply with energy performance of building requirements.
Manage asbestos in rented business property
Responsibilities for managing asbestos in commercial premises, and who exercise them.
Fire safety in rented business property
Key responsibilities for tenants and landlords under fire regulations for commercial property.
Electrical safety in rented business property
How responsibility for electrical safety in commercial premises is determined.
Responsibilities for maintenance of commercial properties
Division of responsibilities between landlords and tenants for maintenance and repair of commercial premises.
Using the internet for business
Reasons for using the internet in business, main considerations and common pitfalls businesses should be aware of.
Advantages of using internet in business
Using internet in business can increase your profits, reduce costs and help you work more productively.
How to build a secure extranet?
How to create an extranet site for your business, taking into account functionality, technical considerations, hosting and costs.
How to set up a company intranet?
How to plan and set up your intranet, taking into account functionality, technical considerations, hosting and costs.