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Retail
Guidance on getting started in retail, improving your retail business, running a retail premises, retail and the environment, business finances and the law, and employing people in retail
Getting started in retail
Guides which can help you to start up a retail business from finding the right idea to investing in an existing business.
Improving your retail business
Guides to help you enhance and improve your retail business through marketing, growing sales and finding suppliers.
Your retail premises
Guides to help you find and effectively manage retail premises to ensure access for all and a safe retail environment.
Retail businesses and the environment
Guides to help your retail business lessen its impact on the environment and make a real difference on climate change.
Retailing and the law
Guides which summarise common legal issues which retail businesses must be aware of and comply with.
Employing people in your retail business
Guides which can help your retail business to understand employment issues, rights and how to comply with the law.
Employment agencies
Guidance on running employment agency businesses including legal requirements and record-keeping
Workplace pensions
Guidance for Northern Ireland employers on choosing and running a pension scheme including their legal obligations
Dismissals, resignations and retirements
Employer guidance on dismissing staff, issuing the correct periods of notice and what to do when an employee resigns, retires or dies
Data protection and legal issues
Key guidance for Northern Ireland businesses on data protection, using personal data in business and personal data transfers
Create and manage a website
Guidance to help you build, host, optimise and advertise your business website and content
E-commerce
Guidance on selling online through online shops and e-marketplaces, accepting and fulfilling online orders, and complying with e-commerce laws
Introduction to IT
How to find the right software and hardware for your business, plan for or upgrade your business' IT systems and skills, and maximise the benefits of email, intranets and extranets
Software and business applications
Information on using databases in business, open source, cloud technologies and specific types of software that can help you streamline your accounting, payroll and customer management
Communications
Information on different phone systems for business, business broadband, and wireless and mobile technologies
IT security and risks
Best practices on IT risk management, cyber security and protecting your business' wireless network
Choosing suppliers
Information on choosing and managing an IT and an internet service provider supplier for your business
Working time
Guidance for employers on hours, rest breaks and the working week, flexible working, employing part-time workers, Sunday working and night working.
Manage problems in the workplace
Employer guidance on managing conflict, dealing with bullying and handling grievances and disciplinary procedures