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Health and safety responsibilities in rented business property
Who is responsible for health and safety duties for rented business premises.
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Creative businesses and employment in Northern Ireland
Key statistics on creative industries employment, number of businesses and economic impact in Northern Ireland.
Create your sales plan
How a sales plan will help you to sell your product or service
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Creative sector in Northern Ireland
Introduction to the creative sector in Northern Ireland - its sub-sectors, growth and key organisations.
Drive business growth through efficiency
Video tutorial on growing your business through increased efficiency
Paying overseas suppliers
How to pay international invoices and overseas suppliers - common payment methods, their pros and cons, and foreign currency issues.
Sources of advice and design information
Find advice and help to make your small business' design project a success
Training support for design
Find support for design training for your staff to help you carry out your design project successfully
Recognition for good design
How to get recognition for your design success and capitalise on the opportunities it can generate.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.
Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Service level agreements
Service level agreements define the service that outsourcing partners are expected to provide.
Online outsourcing
The advantages of using electronic outsourcing instead of conventional outsourcing.
Project management templates and tools
Find project management sample documents and templates, including project scope, project plan and risk register templates.