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Shortlisting and inviting candidates to interview
How to draw up a shortlist of candidates for interview
Preparing for the job interview
Plan questions, study CVs carefully and make arrangements for the interview
Practical tests, psychometric tests and assessment centres
Tests you can do alongside the interview to help you choose the right candidate
Defining share-option and share-award schemes
Share-option schemes, share-award schemes and share purchase schemes
Contacting the National Clearance Hub
Contact details for the National Clearance Hub
Key elements of strategic planning
Understand the essential questions that you should consider as part of your strategic planning process
Steps in the strategic planning process
Overview of strategic planning and management, and the importance of involving different levels of staff in the process
Types of strategic planning models
Using strategic models, such as Five Forces, SWOT or PESTLE analysis, can help you assess threats and opportunities facing your business
Business growth: market research
Use market research to drive business growth and innovation and to stay ahead of the competition
Business growth strategy and planning
Maximise the chances of business growth success by carefully planning your growth strategy
Business growth: cashflow management
Cashflow issues are common in growing businesses - here's how to control working capital and manage finances for growth
Business growth: developing skills
Developing effective leadership skills and making the most of other people's abilities can help you grow your business
Advantages of reviewing business progress and target-setting
Understand how to use business performance review to set targets and develop a growth strategy for your business
Deciding which key performance indicators to measure
Focus on the key drivers of your business to make your measurement and target-setting much more effective
Measure your financial performance
Use common financial performance measures, such as profit margins and accounting ratios, to review your business finances
Employee focused performance measurement
Tools and techniques to measure and manage your employee performance more effectively
Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Use KPIs to assess business performance
How to select key performance indicators that are well-defined and quantifiable to measure your business performance
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers