For general enquires regarding import, export, international trade and the National Cearance Hub (NCH) please contact the HMRC Customs and International Trade Helpline on Telephone: 0300 200 3700.
You can also contact NCH using an online form, webchat or by post. Contact the National Clearance Hub.
If you have any complaints regarding the NCH you can contact them by email: firstname.lastname@example.org or by Telephone: 0300 200 3700. If you wish to send a complaint by post the address is:
HM Revenue and Customs
National Clearance Hub
3 Stanley Street