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What are quality management standards?
Introduction to quality management standards, their purpose and examples you can implement in your business.
Advantages of quality management systems
Key benefits of implementing ISO 9001 or another quality management system in your business to increase efficiency, productivity and customer satisfaction.
ISO 9001 certification
Find out about the ISO 9001 certification process, the associated costs, and what you must do to prepare for ISO 9001 certification assessment.
ISO 9001 certification costs
How to budget for an ISO 9001 project, and what types of costs to consider for QMS implementation and certification.
How to implement a quality management system
Key steps you should follow to create and implement an efficient quality management system for your business.
Project plan for ISO 9001 implementation
Prepare and plan for your ISO 9001 implementation with our free and easy-to-use project plan template.
Balanced scorecard
A balanced scorecard is a crucial tool in strategic management that allows you to measure the health of your business from four different perspectives.
SWOT analysis example
An example of a SWOT analysis, and how to assess your business' strengths, weaknesses, opportunities and threats
Using design to boost our sales - Mullins Ice Cream (video)
Risk management
Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business
Grow your business
Browse our key guidance to help you find growth funding in Northern Ireland, and learn how you can scale up your business and grow
Innovation and R&D
Guidance on intellectual property, innovation and research and development, and financing business R&D in Northern Ireland
Innovation, research and development grants
Overview of grants and support available for businesses undertaking research and development (R&D) and creating innovative new products and services
How can I use design in my business?
An overview of the many ways you can use design in your business, how to carry out a design audit and make design a part of your strategy
Innovation in manufacturing
Discover how innovation in manufacturing can help your business overcome challenges and boost growth.
Choose and work with a designer
How to find the right designer or design agency to work with, and how to ensure that your design project is successful
Non-disclosure agreements
Non-disclosure agreements can protect your ideas or invention when you need to discuss them with investors, manufacturers and other third parties
Intellectual property: the basics
How to recognise and use different types of intellectual property rights to protect your business' inventions and ideas
Design for start-ups
Understand the role of design in starting a business and its importance when developing new products or services, or entering new markets
Increase efficiency to maximise your profit
How to increase your business efficiency through lean thinking, technology use and better working practices.