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Business risk insurance
What is risk protection insurance and how to insure your business against financial losses associated with business risks
Fire risk assessment
Carrying out a fire risk assessment and putting in place appropriate measures to ensure the risks are minimised.
Fire safety equipment and evacuation plans
You must be able to detect a fire quickly and have means of escape and equipment to fight the fire as appropriate.
Duties of the appropriate person for fire safety
How the responsible person must have a fire risk assessment in place and minimise risk using a fire management plan.
Fire safety responsibility
All businesses and commercial premises must have a designated person responsible for fire safety arrangements.
Fire safety: record, review and revise
Keeping and maintaining records of fire safety procedures and testing fire safety equipment.
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Responsibilities for maintenance of commercial properties
Division of responsibilities between landlords and tenants for maintenance and repair of commercial premises.
Health and safety responsibilities in rented business property
Who is responsible for health and safety duties for rented business premises.
Generating sales leads
The importance of leads and generating and qualifying sales prospects including mapping your territory and using databases
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Set up sales a contract
How a sales contract is a vital element in business sales and how to create a contract that complies with customer protection regulations
Establishing your sales objectives
The steps you need to take to bring your business idea to market including studying the competition and defining your strategy
Create your sales plan
How a sales plan will help you to sell your product or service
Retail selling
How to successfully sell within a shop environment including portraying the right image to customers and building rapport
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Sales agents and distributors
How a third party sales agents and distributors can help you establish sales or move in to new markets
Sell through licensing your product
How you can use an established company to help launch your product or service through a licensing agreement
Factors to consider before you sell
The initial steps you need to take before you begin to sell your product or service including competition, customer base and market share
Paying overseas suppliers
How to pay international invoices and overseas suppliers - common payment methods, their pros and cons, and foreign currency issues.