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Advantages of doing business in Armagh City, Banbridge and Craigavon
The business environment, infrastructure and benefits of setting up a business in Armagh City, Banbridge and Craigavon
Advantages of doing business in Lisburn and Castlereagh
The business environment, infrastructure and benefits of setting up a business in the Lisburn City and Castlereagh area
WEEE user responsibilities
What your business must do when you are disposing of your waste electrical and electronic equipment
Water use authorisations
When you need an authorisation or licence for taking or storing water from a surface or groundwater source
Advantages of water efficiency in business
Some of the financial and non-financial benefits of taking a sustainable approach to water use in your business
How to analyse water use in your business
How you can assess the cost of your business water use by analysing how much water you use across all operations
Social enterprises and the public sector
Ways for social enterprises to maximise their chances of winning public sector contracts through tender competitions
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.
Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Make the right sales contacts
Who you should be talking to when contacting target customers and how identify decision makers
How to get sales appointments
Getting the customer's attention and persuading them to meet you at a sales appointment by getting past the gatekeeper and handling objections
The sales meeting
How to prepare for and get the best out of your sales meeting including knowing your customer and making a presentation
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Sales follow-up and relationship building
How to develop trust by ensuring a smooth transition from order to successful delivery and beyond
Sales meeting checklist
A step-by-step approach to the sales process from preparation and sales meetings through to closing a sale
Life cycle assessment
How to assess the life cycle of your products and services to calculate the possible impact on the environment
Corporate ecosystem services assessment
How to assess how your business depends and impacts on natural resources and services