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Make the right sales contacts
Who you should be talking to when contacting target customers and how identify decision makers
How to get sales appointments
Getting the customer's attention and persuading them to meet you at a sales appointment by getting past the gatekeeper and handling objections
The sales meeting
How to prepare for and get the best out of your sales meeting including knowing your customer and making a presentation
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Sales follow-up and relationship building
How to develop trust by ensuring a smooth transition from order to successful delivery and beyond
Sales meeting checklist
A step-by-step approach to the sales process from preparation and sales meetings through to closing a sale
Types of stock
The four main types of stock - raw materials and components, work in progress, finished goods and consumables
What is open source software?
What is open source software, how does it work and how is it different to proprietary, closed-source software.
Tips for selecting open source business software
How to choose what open source software to use in your business and make sure that you get the most of it.
Find support for open source software
Where to find support and training for implementing open source solutions in your business.
Stock security
Set up a security policy, prevent employee theft and ensure you comply with health and safety requirements
Using RFID for inventory control, stock security and quality management
RFID inventory management provides a highly versatile way to control and track stock
Control the quality of your stock
Stock and batch tracking, checking goods and the British Standards Institute scheme for quality management
Innovate UK open funding competitions
Information about Innovate UK’s funding opportunities open to any innovative business, from any sector
Categories of R&D supported by Innovate UK
Innovate UK funds different categories of research and development (R&D) activities to support a wide range of sectors
How to apply for Innovate UK funding
Who can apply for Innovate UK funding, and what projects are eligible for support
How much stock should you keep?
Advantages and disadvantages of keeping either plenty of stock or very little
Stock control methods
How to control stock through reviews, minimum levels, using batch control and first in first out systems
Stock control systems - keeping track manually
Using inventory listing, stock codes, stock books and a simple re-order system to manage your stock
Stock control systems - keeping track using computer software
Sales order processing, automatic stock monitoring and how to choose the right stock control system