Managing conflict

Conflict in the workplace can have a negative effect on the day-to-day working of your business, or result in a large-scale strike or other employment dispute. It can also affect the general health and wellbeing of your employees.

It is important to remember that the result of conflict can also be positive. When managed correctly, different viewpoints can be shared respectfully, encouraging collaboration, innovation, and creativity.

This guide outlines how you can manage relationships in your business to minimise conflict between individuals, teams, and larger groups of employees.