Product safety advice for businesses supplying goods in Northern Ireland

Product safety advice and enforcement

Guide

Local councils in Northern Ireland have enforcement responsibilities for safety-related issues with consumer goods. Local councils will:

  • investigate complaints relating to unsafe goods
  • carry out market surveillance of goods on sale in shops and online to ensure they are safe
  • provide advice to manufacturers, importers and suppliers about their legal responsibilities
  • sample and test consumer goods to ensure they meet the required standards of safety
  • carry out surveys of targeted consumer goods to ensure they meet safety requirements
  • respond to hazard warnings in relation to identified unsafe goods
  • launch campaigns and initiatives to raise awareness of consumer safety issues

For further information, you can contact your local Environmental Health Office. Find your local council contact below.

Consumer protection contacts

Council Email address
Antrim & Newtownabbey Borough Council envhealth@antrimandnewtownabbey.gov.uk
Ards & North Down Borough Council EHP&Dadmin@ardsandnorthdown.gov.uk
Armagh City, Banbridge & Craigavon Borough Council ehealth@armaghbanbridgecraigavon.gov.uk 
Belfast City Council envhealth@belfastcity.gov.uk 
Causeway Coast & Glens Borough Council environmentalhealth@causewaycoastandglens.gov.uk
Derry City & Strabane District Council consumerprotection@derrystrabane.com
Fermanagh & Omagh District Council eh@fermanaghomagh.com
Lisburn & Castlereagh City Council ehealth@lisburncastlereagh.gov.uk
Mid & East Antrim Borough Council mea.envhealth@midandeastantrim.gov.uk
Mid Ulster District Council environmentalhealth@midulstercouncil.org
Newry, Mourne & Down District Council ehealth@nmandd.org