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Types of events
Examples of national, international and local tourism events in Northern Ireland such as concerts, exhibitions and sporting competitions
Growing our tourism business - Galgorm Resort and Spa (video)
How Galgorm Resort and Spa their tourism business from a small country hotel to large resort through market research, customer feedback and staff recruitment and training
Compliance and regulatory risk
How to identify and manage compliance and regulatory risks in your business
Operational risk
Understand the sources of operational risk and how to minimise the impact of operational problems in your business
Taking advantage of craft tourism opportunities - The Steensons
What is screen tourism?
Definition of screen and film tourism, including examples in Austria, New Zealand and Northern Ireland
Problems with growth: overtrading
Overtrading and lack of finance are common problems in a fast-growing business - here's how to overcome them
SWOT, PESTLE and other models for strategic analysis
Introduction to the common business analysis models, including SWOT and PESTLE analysis, scenario planning and Porter's Five Forces framework
Business growth and premises
As your business grows and takes in more staff, you may need to assess your options for larger business premises
Energy efficiency in your hotel
Save money, enhance your reputation and help the environment by making your hotel more energy efficient through best practice environmental techniques
Recycling waste in your hotel
The benefits of recycling waste in your hotel, and consideration for starting a recycling scheme including which materials are suitable for recycling
Creating a screen tourism experience - Clearsky Adventure Centre (video)
Discrimination and equality in tourism businesses
Disability and discrimination laws for accommodation providers and what they mean for your business.
Standards for best business practice
Overview of the most popular technical and management standards, and how they show best business practice for business
What is a standard?
Find out what a standard is, the types of standards that exist, and whether your business needs one
Business benefits of standards
Find out how using standards can boost your business' efficiency, access to markets, compliance and competitiveness
How to show your products meet EU legal requirements
Find out if you need to meet a specific technical or management standard to sell your product in European markets
Types of risk your business faces
Understand the main types of business risk - what they mean and how they can affect your business
Strategic risk
What is strategic risk management and how to identify and mitigate strategic risks in your business
Financial risk
Understand the main types of financial risks to your business and find ways to mitigate and reduce them