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Customer rights: key terms, laws and organisations
A list of key customer rights terminology made simple including terms such as consumer, reasonable, Consumer Credit Act and Financial Conduct Authority.
Consumers' rights and distance sales
Understand consumers' rights when you sell goods or services online, by mail order or over the phone including the 14 cooling-off period – there are some exemptions.
Energy Catalyst Round 10
Comply with online selling laws: checklist
Overview of the main legislation you need to comply with when selling online to help you check that you have made the right considerations to comply with the law.
Essential terms of an online contract
Minimum terms and conditions that must be included in an online contract including a description, the price, payment structure and delivery details.
Forming online contracts
Understand when an online contract is deemed to be legally enforceable including condition such as offer, acceptance, intention and consideration.
Resolving online contract legal disputes
Resolving online contractual disputes and determining which laws apply including consumer protection laws and reducing uncertainty of terms and conditions.
Electronic signatures and online contracts
How electronic signatures can protect the privacy and integrity of your online communications, the benefits of using them and how the technology works.
Digital certificates and online contracts
When you will need a digital certificate to verify electronically-signed information and read encrypted data.
Selling online: consumer contracts
Understand the laws applying to online contracts including the formation of online contracts, essential terms, electronic signatures and digital certificates.
Preparing to sell
An overview of what you need to consider before your business sells anything including sales environments and channels.
Online selling laws to protect consumers
Understand the legislation in force designed to protect consumers when making online purchases including rules on consumer contracts and financial services.
PoC grant competition for North West founders
TechStart and the AMP Growth Incubator are running the LabTech Initiative - a £10,000 grant competition for founders in the North West.
Customers' rights to reject goods and claim refunds
What customers are entitled to do if they believe goods are inadequate including when they have the right to reject good and get a refund from the business.
Avoiding unfair standard terms in contracts
How to use fair standard terms when entering into a contract with your customer - either written or verbal, including examples of unfair terms and exceptions.
Launch event for second Researchers in Residence programme
Join the launch event on 20 April 2023 to find out more about the Innovation Launchpad Network+ and its Researchers in Residence opportunities.
Trade and treat customers fairly
How to comply with regulations that require you to treat customers, make contracts and trade fairly during the sale or supply of products and services.
Legislation affecting the sale of goods
Your customers' legal rights when they buy goods from you, the limits to these rights and how you can comply.
V2X Innovation programme bi-directional charging demonstrations
Funding for small scale demonstrations of novel vehicle to everything energy technology providing storage and flexible services.
Newry, Mourne and Down consultation: performance improvement objectives 2023-24
Have your say on Newry, Mourne and Down District Council’s proposed improvement objectives for 2023-24.