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When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Prepare to write a site waste management plan
Deciding who will write your site waste management plan, their role and who else should be involved.
What a site waste management plan should contain
What information needs to be included in your site waste management plan for your construction site.
Identify construction waste and consider how to manage it
How estimating the types and amounts of waste on your building site will help you plan how to manage it.
Review and learn from your site waste management plan
The importance of reviewing a site waste management plan regularly to ensure it is working effectively.
What is a site waste management plan?
The different types of site waste management plan and the types of construction project they are most appropriate for.
Paper manufacturing and water and sewer discharge
Preventing water pollution from paper and cardboard production, and authorisations needed for discharges to water.
Paper manufacturing and land contamination
Dealing with land pollution at paper and cardboard sites, and how you can avoid causing land contamination.
Paper manufacturing site pollution incident prevention
Types of pollution incidents from paper and cardboard production, and how you can prepare for and deal with them.
Introduction to site waste management plans
How to prepare a site waste management plan in your business and how to implement it on your construction site.
Tourist accommodation: responsibility for guest's belongings and luggage
Your responsibilities for safekeeping, and your rights to retain, your guest's belongings.
Tourist accommodation: reselling electricity, gas and utilities
The rules for reselling gas and electricity, charging for telephone calls and providing water from private supply.
Keeping a guest register in your tourist accommodation business
Why you must keep a guest register if you run a hotel, bed and breakfast, hostel or any other accommodation business, and what you need to record in it.
Data protection in tourism businesses
All tourist accommodation businesses must keep a guest register – be aware of your responsibilities to keep this data secure.
How to comply with energy labelling requirements
An overview of the steps your business needs to take to comply with ecodesign requirements for energy-related products.
Which products need an energy label?
The types of in-scope energy-related products that require energy efficient labelling under legislation.
Ecodesign requirements
What your business needs to do to comply with the ecodesign requirements for energy-related products.
Ecodesign and energy labelling in manufacturing
How to comply with with ecodesign and energy labelling legislation that applies to energy-related products.
Seven top tips for creating a screen tourism experience
Best practice advice for offering a screen tourism experience, including social media, working influencers and creating immersive experiences
Screen tourism opportunities
Guidance on the screen tourism opportunities for businesses as Northern Ireland grows in popularity as a filming location