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Advantages of reviewing business progress and target-setting
Understand how to use business performance review to set targets and develop a growth strategy for your business
Deciding which key performance indicators to measure
Focus on the key drivers of your business to make your measurement and target-setting much more effective
Measure your financial performance
Use common financial performance measures, such as profit margins and accounting ratios, to review your business finances
Employee focused performance measurement
Tools and techniques to measure and manage your employee performance more effectively
Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Use KPIs to assess business performance
How to select key performance indicators that are well-defined and quantifiable to measure your business performance
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Implementing a strategic plan
How to implement and execute your strategic plan, and monitor performance against your business' strategic objectives
Advantages of mentoring
How a successful mentoring programme can benefit the business, mentor, and the individual being mentored
Set up a mentoring programme
How to establish an effective mentoring programme in your business
Mentoring: formal and informal programmes
How formal or informal mentoring programmes work and an example structure for a mentoring programme
Developing effective mentoring relationships
How to get the best from the mentoring relationship
Advantages of water efficiency in business
Some of the financial and non-financial benefits of taking a sustainable approach to water use in your business
How to analyse water use in your business
How you can assess the cost of your business water use by analysing how much water you use across all operations
Top tips for saving water in your business
Tips on how to engage your business in saving water and practical tips for minimising water use
Grow your business - find a case study
Local businesses tell their stories of growth, share strategies for success, and explain how they manage performance and risks
What is the Plastic Packaging Tax?
How your business can comply with the Plastic Packaging Tax which came into force in the UK on 1 April 2022
Growing a successful business - OutsideIn
David Johnston, founder and CEO of OutsideIn, explains how his company has grown and shares key lessons from its journey.