Search results
Selling on Amazon Marketplace
How to sell on Amazon Marketplace, including uploading listings and the Buy Box.
What is branding?
What branding is, and how it could benefit your business if you get it right by highlighting what is unique about your business compared to competitors.
Telemarketing
How to get started in telemarketing and how to create a successful telemarketing programme.
Measuring the success of your telemarketing campaign
Measuring the various factors of your telemarketing campaigns will show you if it's been successful.
Telemarketing methods for targeting customers
How to contact customers, use an agency, and other activities to improve your business.
Advantages and disadvantages of telemarketing
The advantages and disadvantages of telemarketing for your business including providing a personal service and legal risks.
How to start telemarketing in your business
An overview of telemarketing and how to get started including finding your target audience, whether you should outsource and the costs of telemarketing.
What is telemarketing?
Definition of telemarketing and what it can be used for, including the difference between outbound and inbound telemarketing.
Telemarketing planning
How to determine the target audience for your telemarketing campaign, and how to choose a service provider.
Targeting consumer audiences using telemarketing
How to target the correct audiences when planning telemarketing campaigns.
Telemarketing scams and legal issues
How you can protect your customers when telemarketing, and telemarketing legalities and scams to be aware of.
Personal protective equipment exemptions
Check if personal protective equipment exemptions apply or if there is an exemption such as equipment for playing competitive sports or non-protective clothing.
Appoint a competent person for health and safety
Your legal duty to appoint a competent person to advise on health and safety, including external sources of help and how to choose the right person.
Train staff to avoid repetitive strain injury
Training your staff in order to minimise the risks from repetitive strain injury by teaching them to be aware of the symptoms of RSI and reduce risks.
Causes of repetitive strain injury at work
The types of activities that can lead to repetitive strain injury, and types of worker that are particularly at risk including risks from cold and vibration.
Event safety: important contacts
As an event organiser, you should keep in touch with organisations such as your local council, the PSNI, the fire brigade, first aid providers, the ambulance service and your insurer.
Types of PPE: eyewear
Providing the correct level of eye protection for your workforce and yourself including equipment such as goggles, what to consider and who will need it.
Health and safety management standards
What management systems are and key health and safety standards from the British Standards Institution (BSI), including BS OHSAS 18001, 18002 and BS 18004.
Use social media safely
How to take measures to ensure your business is using social media safely and securely, protecting your reputation, securing data and being aware of the law.
Social media and the employment relationship
Things to consider when employees use social media including developing a social media policy, monitoring social media, legislation and network security.