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Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Is my business ready to grow?
Common reasons why you may want to grow your business and how to tell if you're ready to expand.
Open data opportunities for business
What is open data, where to find open data in Northern Ireland, and how to make the most of its business opportunities.
Get help with intellectual property protection
Advice, guidance and support with intellectual property issues for Northern Ireland businesses
Avoid infringing other people's intellectual property
How to check that you are not infringing other people's intellectual property
The importance of protecting intellectual property
Understand the significance of intellectual property rights and why it is important to protect IP such as trade marks, patents, designs and copyright
Intellectual property audit
How to conduct an intellectual property audit and assess the ownership of IP rights in your business
Types of legal protection for intellectual property rights
How to choose the right type of legal protection for your patents, trade marks, design and copyright
Intellectual property rights and your employees
How to ensure you hold the rights to any IP created by staff by stating the position in employment contracts
Intellectual property and freelance contractors
How to manage intellectual property rights if you commission work from freelancers or through work-for-hire agreements
Prevent intellectual property infringement
How to safeguard intellectual property rights by ensuring hard-copy information is kept securely and by protecting computer data
Protecting your business name and domain name
Your business name can be your most important intellectual property asset - learn how to protect it and how to register web addresses
Understanding customers in Great Britain
Understanding regional differences and identifying decision-makers
Assess the opportunity for exporting to Great Britain
Key sales opportunities in England, Scotland and Wales.
Sectoral opportunities in Great Britain
Find out the sectors that could offer opportunities for Northern Ireland businesses exporting to Great Britain.
Transport, logistics and infrastructure in Great Britain
Travel and shipping to GB, and taking advantage of the Internet
Marketing to customers in Great Britain
Identifying and selling to potential customers across GB
Develop your franchise format
The franchise operations manual, and protecting your brand.
Is franchising right for your business?
Offering franchisees a successful business model, and having the right resources and skills.