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Material efficiency and reducing waste in your hotel
How to reduce waste and use materials more efficiently in areas across your hotel including procurement and office, bedroom, kitchen and cleaning consumables
Save water in your hotel
Use water more efficiently in your hotel in guest rooms, catering, laundry, swimming pools and grounds maintenance, investigate alternative water sources
Ten top tips for resource efficiency in your hotel
Easy-to-follow tips for improving energy, water and materials efficiency and reducing waste in your hotel, from controlling bedroom temperatures to recycling
Energy efficiency in your hotel
Save money, enhance your reputation and help the environment by making your hotel more energy efficient through best practice environmental techniques
Make the right sales contacts
Who you should be talking to when contacting target customers and how identify decision makers
How to get sales appointments
Getting the customer's attention and persuading them to meet you at a sales appointment by getting past the gatekeeper and handling objections
The sales meeting
How to prepare for and get the best out of your sales meeting including knowing your customer and making a presentation
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Sales follow-up and relationship building
How to develop trust by ensuring a smooth transition from order to successful delivery and beyond
Sales meeting checklist
A step-by-step approach to the sales process from preparation and sales meetings through to closing a sale
Improve employee relations with good environmental practices
Increase your attractiveness as an employer with good environmental policies - reduce staff turnover and boost morale
Reduce environmental risk insurance costs
How your business can lower insurance premiums through effectively tackling environmental issues and minimising risks
Conservation and biodiversity issues for businesses
Your responsibilities for conserving biodiversity around your business premises and operational activities.
Life cycle assessment
How to assess the life cycle of your products and services to calculate the possible impact on the environment
Corporate ecosystem services assessment
How to assess how your business depends and impacts on natural resources and services
Setting environmental targets
Setting targets so that you can measure your business' improvements from the environmental baseline
Acting on your environmental review
An action plan provides the method through which environmental improvements are achieved
Gain marketing benefits through improving environmental performance
Strong action on environmental issues can demonstrate your commitment to creating a socially-responsible business
Finding an environmental consultant and what they offer
Tips for selecting an environmental adviser and what types of services an environmental consultant offers to businesses
Establishing the baseline for an environmental review
How to assess the current environmental performance situation in your business to establish a baseline