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Compliance and regulatory risk
How to identify and manage compliance and regulatory risks in your business
Risk management
Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business
Find contracts and tender successfully
Put your business in the best position to find and win tender competitions in Northern Ireland, Great Britain, Republic of Ireland and the EU
How to grow your business
Guidance to help you explore the different ways of growing your business, such as franchising or buying another business, increasing your sales and market share, achieving efficiencies to boost profits or using IP to grow
Operational risk
Understand the sources of operational risk and how to minimise the impact of operational problems in your business
Types of risk your business faces
Understand the main types of business risk - what they mean and how they can affect your business
Strategic risk
What is strategic risk management and how to identify and mitigate strategic risks in your business
Evaluate business risks
Risk evaluation helps you determine the importance of each risk to the business and decide whether to take action
Prevent and reduce business risk
Reducing risk to business involves putting in place processes and methods to deal with the consequences of an adverse event
Strategies to help you manage business risk
Common strategies for treating the risks to your business are avoidance, acceptance, sharing, reduction and elimination
Business risk insurance
What is risk protection insurance and how to insure your business against financial losses associated with business risks
Minimise the impact of import delivery problems
Controlling the risk of damaged, delayed or incomplete deliveries.
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Generating sales leads
The importance of leads and generating and qualifying sales prospects including mapping your territory and using databases
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Set up sales a contract
How a sales contract is a vital element in business sales and how to create a contract that complies with customer protection regulations
Establishing your sales objectives
The steps you need to take to bring your business idea to market including studying the competition and defining your strategy
Create your sales plan
How a sales plan will help you to sell your product or service
Retail selling
How to successfully sell within a shop environment including portraying the right image to customers and building rapport
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online