Guide

Business values

Introduction

Identifying and establishing core values that your business works towards will help provide direction for business goals and targets. Embedded effectively within your organisation's culture, business values give your employees a sense of what is required from them, helping them to focus on customer service and improve business performance.

This guide explains what business values are, how to communicate business values to employees and how to brief managers on business values. It sets out best practice principles to help you embed business values practical ideas to use ranging from small steps to wider workplace initiatives. This guide highlights how to seek customer and supplier opinion regarding your business values.