Kaffe O is a Scandinavian-inspired café business with three sites in Belfast. They have attained a food hygiene rating of five.
Owner Orla Smyth explains how they have created a culture of prioritising food hygiene and safety throughout the business. Orla describes the approach they take to food hygiene, including staff training, audits and checklists.
Christina McErlean, Food Safety Environmental Health Officer at Belfast City Council, outlines the food hygiene inspection process and the Food Hygiene Rating Scheme. Christina explains the three areas evaluated during an inspection and what happens following a council's assessment of a food business.