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Start a sales forecasts
How to use last year's sales as a starting point for your forecast of next year's sales to help manage your business more effectively.
Understanding social value in public procurement
What social value is in public sector procurement, how you demonstrate it in a tender submission and what resources are available to assist your business.
Rules on credit agreements
Understand the rules that govern credit agreements between businesses and consumers such as the consumer credit act and consumer contract regulations.
Rules on advertising credit
The rules governing advertisement for credit or hire facilities including providing clear, easily understood information and a representative example.
Sales promotion examples
Methods you can use to promote and price your product or service including vouchers, deals, discounts, free samples and loyalty schemes
Consumer credit rules for businesses that hire out or lease goods
An introduction to how consumer credit rules affect businesses that hire or lease goods including providing a written hire agreement stating the consumer’s rights.
Identify areas for improvement in your business
Get ready to tender for contracts by improving your business, identify areas for improvement and take action
Does my business need a consumer credit licence?
If you sell on credit, lend money, issue credit cards, collect debts or give debt advice, you may need a consumer credit licence to operate.
How to apply for a consumer credit licence
You can apply for consumer credit licensing from the Financial Conduct Authority who will assess your fitness on factors such as competence and past offences.
Implement changes to improve your business
Making the right changes to your business to improve prospects when competing for contracts and preparing to tender
Best practice in employment and improving skills
Improve your chances of winning contract work by developing your staff and using best practice in employment when preparing to tender
Improve health and safety in your business
Set high standards in health and safety to compete successfully for contract work when preparing your business to tender
Demonstrate good environmental compliance
Show your environmental credentials to become a more attractive business to contractors in Northern Ireland when preparing your business for tender
Cyber security for business
Introduction to small business cyber security, risks to your business, and tools and techniques to help you manage it.
Find contracts and tender successfully
Put your business in the best position to find and win tender competitions in Northern Ireland, Great Britain, Republic of Ireland and the EU
Protect your business from ransomware
Understand what ransomware is, how it works, what impact it may have on your business and how you can prevent it.
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Generating sales leads
The importance of leads and generating and qualifying sales prospects including mapping your territory and using databases
Impact of cyber attack on your business
Understand the impact of cyber attacks on businesses and their finances, reputation and consumer confidence.
Set up sales a contract
How a sales contract is a vital element in business sales and how to create a contract that complies with customer protection regulations