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Who is involved in an e-commerce project?
An overview of the range of interested parties involved in an e-commerce project including marketing and IT and external suppliers
Prepare your business to tender for contracts
Assess areas for improvement in your business to pass pre-qualification and tender successfully for contracts
Avoid health and safety hazards in care service premises
Minimising workplace hazards and making your equipment and premises as user-friendly as possible in a business that provides care services, eg a care home
Train employees to use computers safely
Train employees in safe computer use including correct posture, technique and breaks and also ensure homeworkers work safely and are insured and are trained
Factors to consider before you sell
The initial steps you need to take before you begin to sell your product or service including competition, customer base and market share
Retail selling
How to successfully sell within a shop environment including portraying the right image to customers and building rapport
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Sales agents and distributors
How a third party sales agents and distributors can help you establish sales or move in to new markets
Sell through licensing your product
How you can use an established company to help launch your product or service through a licensing agreement
Corporate manslaughter prosecutions and penalties
Who is responsible for investigating corporate manslaughter offences and the penalties that may follow prosecution such as unlimited fine or remedial order
What is corporate manslaughter?
What corporate manslaughter is and when your business can be prosecuted for this offence, involving a gross breach of duty of care by senior management
How to consult with your workers on health and safety
Practical ideas and hints on how to consult with your workers on health and safety and how different approaches will work in different work environments
Consulting your staff on health and safety: the law
Rules on consulting with your employees on health and safety, the regulations involved, how these may apply to you and where you can find further guidance
Corporate manslaughter
Guidance on the corporate manslaughter offence, how it is defined, prosecutions, penalties and how businesses can avoid being prosecuted through good practice
Packaging and labelling for export
What packaging and labelling considerations businesses should consider when exporting goods including local rules and language.
Product packaging design
How the design of your packaging can help you sell your goods and build your brand.
Packaging - environmental considerations
Environmental regulations and considerations when designing packaging including reducing the weight and volume and your duty of care for waste.
Workstation health and safety: desks, chairs and posture
What standards your furniture must meet for a safe computer workstation and what your employees need to be aware of to work safely including posture
Computer health and safety: task design and rest breaks
You have a duty to ensure that employees working on computers have a mix of activities and regular rest breaks to prevent health problems and injuries
Computer workstation risk assessment
Assess health risks associated with computer workstations - physical layout, posture, special needs, rest breaks to ensure a healthy working environment