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Implement changes to improve your business
Making the right changes to your business to improve prospects when competing for contracts and preparing to tender
Best practice in employment and improving skills
Improve your chances of winning contract work by developing your staff and using best practice in employment when preparing to tender
Improve health and safety in your business
Set high standards in health and safety to compete successfully for contract work when preparing your business to tender
Demonstrate good environmental compliance
Show your environmental credentials to become a more attractive business to contractors in Northern Ireland when preparing your business for tender
Export licences and certificates
Licences, certificates and special rules for taking goods out of the UK
Cyber security for business
Introduction to small business cyber security, risks to your business, and tools and techniques to help you manage it.
Find contracts and tender successfully
Put your business in the best position to find and win tender competitions in Northern Ireland, Great Britain, Republic of Ireland and the EU
Protect your business from ransomware
Understand what ransomware is, how it works, what impact it may have on your business and how you can prevent it.
Minimise the impact of import delivery problems
Controlling the risk of damaged, delayed or incomplete deliveries.
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Generating sales leads
The importance of leads and generating and qualifying sales prospects including mapping your territory and using databases
Impact of cyber attack on your business
Understand the impact of cyber attacks on businesses and their finances, reputation and consumer confidence.
Set up sales a contract
How a sales contract is a vital element in business sales and how to create a contract that complies with customer protection regulations
Establishing your sales objectives
The steps you need to take to bring your business idea to market including studying the competition and defining your strategy
Create your sales plan
How a sales plan will help you to sell your product or service
Retail selling
How to successfully sell within a shop environment including portraying the right image to customers and building rapport
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Sales agents and distributors
How a third party sales agents and distributors can help you establish sales or move in to new markets
Sell through licensing your product
How you can use an established company to help launch your product or service through a licensing agreement
Factors to consider before you sell
The initial steps you need to take before you begin to sell your product or service including competition, customer base and market share