Paying business rates

What happens if I can't pay my rate bill?


Payment of rates is a legal obligation. If you are not able to pay your rate bill you must contact Land & Property Services (LPS) immediately.

LPS is always willing to listen and will try to come to a suitable payment agreement with you. The information you provide will be treated in the strictest confidence.

You can contact LPS using the following methods:

  • Tel 0300 200 7801 (charged at local rate)
  • Tel 0044 28 9049 5794 if calling from outside the UK
  • Text relay 18001 0300 200 7801

Please note: LPS Customer Information Centres will be closed until further notice. All Ordnance Survey services are available online or you can email queries to Helplines for rating and valuation, housing benefit, rates relief and land registration are open.

Further information on service updates, helpline numbers and reaching LPS by email are available on the LPS website.

Alternatively you can call in person to any LPS rating office.

To understand the consequences if you don't pay your business rates see what happens if I don't pay my rate bill?