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Types of events
Examples of national, international and local tourism events in Northern Ireland such as concerts, exhibitions and sporting competitions
What is screen tourism?
Definition of screen and film tourism, including examples in Austria, New Zealand and Northern Ireland
Set up sales a contract
How a sales contract is a vital element in business sales and how to create a contract that complies with customer protection regulations
M-commerce and mobile marketing benefits
Some of the benefits of mobile marketing and m-commerce
Identify areas for improvement in your business
Get ready to tender for contracts by improving your business, identify areas for improvement and take action
Implement changes to improve your business
Making the right changes to your business to improve prospects when competing for contracts and preparing to tender
Best practice in employment and improving skills
Improve your chances of winning contract work by developing your staff and using best practice in employment when preparing to tender
Improve health and safety in your business
Set high standards in health and safety to compete successfully for contract work when preparing your business to tender
Demonstrate good environmental compliance
Show your environmental credentials to become a more attractive business to contractors in Northern Ireland when preparing your business for tender
Find contracts and tender successfully
Put your business in the best position to find and win tender competitions in Northern Ireland, Great Britain, Republic of Ireland and the EU
Establishing your sales objectives
The steps you need to take to bring your business idea to market including studying the competition and defining your strategy
Create your sales plan
How a sales plan will help you to sell your product or service
Generating sales leads
The importance of leads and generating and qualifying sales prospects including mapping your territory and using databases
Make the right sales contacts
Who you should be talking to when contacting target customers and how identify decision makers
How to get sales appointments
Getting the customer's attention and persuading them to meet you at a sales appointment by getting past the gatekeeper and handling objections
Report a business cartel
How to notify the Competition and Markets Authority of cartel activity such as price fixing, bid-rigging, output restrictions or sharing markets
Leniency for cartel information
How you can avoid punishment for cartel involvement by collaborating with the Competition and Markets Authority
Private litigation in competition law cases
How to bring private actions against businesses for losses incurred by breaches of competition law
Energy efficiency in your hotel
Save money, enhance your reputation and help the environment by making your hotel more energy efficient through best practice environmental techniques
Recycling waste in your hotel
The benefits of recycling waste in your hotel, and consideration for starting a recycling scheme including which materials are suitable for recycling