Guide

Quality grading for tourism businesses

Quality grading of caravan and camping parks

Holiday, touring and camping parks and pitches can also apply for quality grading

Under the UK-wide British Graded Holiday Parks Scheme, parks are inspected and given a star-rating to reflect overall quality standards of the services and facilities provided.

The highest rating of five stars is for parks of exceptional quality, whereas one star rating is for parks of acceptable quality.

The inspector will assess:

  • cleanliness
  • reception and efficiency of service
  • general maintenance, layout and landscaping
  • park facilities, such as shops, clubs and restaurants, 
  • recreation, sport and leisure
  • park grounds and facilities, such as lighting, signage and refuse disposal
  • toilet and washing facilities
  • pitches, including layout, spacing and service connections

To obtain and maintain their star-rating, parks have to undergo annual assessments usually in a form of unannounced day visits.