Doorstep and other off-premises sales
Understanding contract types when you provide a quotation
Guide
If you visit a consumer in their home and leave a quotation (or send one later) giving them time to decide before entering into the contract, the contract will not be considered an off-premises contract. Instead, it will be treated as an on-premises contract, meaning that you will only have to provide the information required for on-premises contracts.
However, if the customer decides to enter into the contract during or immediately after your visit, the contract will be classified as an off-premises contract. In this case, you must comply with the full rules for off-premises contracts. This includes providing the full list of information and providing customers with their cancellation rights.
- Trading Standards Service Northern Ireland0300 123 6262
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