Doorstep and other off-premises sales

What are No Cold Calling signs and zones?

Guide

If you carry out door-to-door sales, you must check to see if there are any No Cold Calling signs, similar to the one below, displayed at any property you visit or zones in the area.


If you see a No Cold Calling sign or any request to leave a property, you must not call at the house unless the occupier has invited you.

You should also be aware of signage in the area you are operating in. Certain residential areas are designated No Cold Calling Zones, meaning you cannot call to any houses in that area unless invited.

No Cold Calling Zone Signs will usually be displayed on lampposts and in other visible places throughout the No Cold Calling Zone area.

If you call uninvited to a property displaying a No Cold Calling sign or to properties within a No Cold Calling Zone, you could be committing a criminal offence.