Doorstep and other off-premises sales

Understanding your responsibilities when selling off-premises is important to building trust with customers and staying compliant with consumer protection laws. 

Whether you’re selling goods, services or digital content at a customer’s home, workplace, or another location away from your usual business premises, there are specific legal obligations you must follow.

This guide explains the rules around doorstep and other off-premises sales. It outlines how you should conduct doorstep sales, the regulations for doorstep and other off-premises sales and helps you understand contract types when you provide a quotation.