In order for your product or service to be successful against the competition in the marketplace and attract customers, it is important to make sure your product or service stands out. You should consider what makes your product or service different from others that exist and how this can be displayed through an identity or marketing campaign. Read more about how to understand your competitors.
Needs-based product marketing
You can use needs-based product marketing to improve on your existing products. To help position your product or service, you should focus on your existing products or services, even if you have limited cash, skills or technological resources. To do this, you should:
- define your target market
- identify the main attributes of your product or service
- collect information from customers and potential customers about how they perceive the product or service - eg how popular it is, and how valuable, useful or cost-effective it is, especially compared to similar products or services
Tailor your product to meet customer demands
You should continually look for ways to adapt and promote your products and services to match your customers' requirements. Product or service development can focus on features, design and quality and so can the customer service you provide. These will help further your position and differentiate you from your competitors.
By specifically focussing on different customer segments, you can identify ways to develop your product or service to exploit new areas and increase your profitability. For example, by offering holiday insurance to those on sport-based holidays - in addition to your standard holiday insurance schemes - you can create a new market for your service and retain your existing segments.
Know your legal responsibilities
- Do you need a licence?
- Get the right business insurance
- Comply with the law when providing goods and services
- Know your customers' rights
- Distance and online selling rules
- Understand pricing legislation
- Buying goods from outside NI
- Selling goods outside NI
- GDPR compliance checklist
- Pay your business rates
- Understand staff contracts and your responsibilities
- Taking on contractors and subcontractors
- What you need to do about health and safety
- Know your legal obligations on pensions
Understand tax and VAT
Sell and market your products or services