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Measure performance and set targets
Understand the importance of measuring business performance, tools you can use, and how to set targets to help your business grow
Make best use of standards
Introduction to the different technical, management and best practice standards, and their benefits to your business
Grow a tourism business
How to plan to grow your tourism business in Northern Ireland and take advantage of the growing tourism market including major events, screen and food tourism.
Planning to grow a tourism business
Plan to grow your tourism business by creating a strategic plan, assessing your current performance and conducting market research and write a marketing plan.
Tourism industry events and awards
The range of tourism industry events and awards in Northern Ireland that can help you grow your business by improving your skills and raising your profile
Funding support for growing a tourism business
Organisations that offer funding and support initiatives for growing a tourism business in Northern Ireland, such as Tourism NI, Invest NI and others.
Digital marketing for tourism businesses
How your tourism business can take advantage of digital marketing tactics like social media and CRM to promote your offering and drive repeat custom.
Branding for tourism businesses
Advice on how tourism businesses can use branding to set themselves apart from competitors and deliver unique visitor experiences.
Training for the tourism sector
Boost your employees’ skills to grow your business – find training for the tourism and hospitality sector including WorldHost customer service training
Store and handle construction waste materials effectively
How storing and handling construction waste properly can help you comply with legislation and manage waste.
Monitor your site waste management plan's effectiveness
Monitor the effectiveness of your site waste management plan by collecting and analysing construction waste data.
Improve the way construction materials are bought and supplied
How to reduce construction site waste by improving the way your business buys and receives materials.
Site waste management communication and training
Informing everyone on site about the site waste management plan and providing training so they can follow it.
Employment in tourism businesses
Employment law and best practice resources that can help you run your tourism business lawfully and efficiently.
Health and safety in tourism businesses
An outline of health and safety obligations specific to tourism businesses.
Fire, gas and electricity safety in tourism businesses
Fire, gas and electricity safety laws that tourist accommodation businesses must comply with.
Food and drink laws in tourism businesses
Information to help you comply with food safety laws if you offer food or drink to your guests.
Business rates for your tourist accommodation premises
Find out if you need to pay business rates serviced or self catering accommodation premises.
Signs for your tourism business
Find out if you need permission to display tourism signs or advertisements for your business.
Planning permission and building control for tourism businesses
Find out if you need planning permission for your bed and breakfast, self catering or other tourism business.