Employers' additional health and safety obligations towards pregnant workers and female workers of childbearing age.
You have a legal duty to protect the health and safety of pregnant mothers at work. This includes workers who could be pregnant as well as those who you know are pregnant.
Some substances, processes, and working conditions may affect human fertility as well as pose a risk to a pregnant worker and/or her unborn child. Therefore, you must think about the health of women of childbearing age, not just those who have told you that they are pregnant.
If you employ women of childbearing age, you should, as part of your normal risk assessment, consider if any work is likely to present a particular risk to them - whether or not they might be pregnant.
As part of your legal duty to take measures to protect your workers, all employers must undertake a workplace risk assessment for their pregnant employees. For further information see risk assessment for pregnant workers and new mothers - employer guidance from the Health and Safety Executive NI (HSENI).
You should also encourage workers, eg, via your workplace fertility policy, pregnancy at work, maternity policy or staff handbook, to notify you as soon as possible if they become pregnant. This is so you can identify if any further action is needed.
You are entitled to ask a pregnant worker to provide:
Note that you do not have to:
Once a worker notifies you that she is pregnant, you should review the risk assessment for her specific work and identify any changes that are necessary to protect her health and that of her unborn baby. Involve the worker in the process and review the assessment as her pregnancy progresses to see if any further adjustments are needed.
However, even if a pregnant worker has not formally notified you of her pregnancy, it is good practice to do a risk assessment for her if you become aware that she is pregnant.
For more information on health and safety risk assessments, see health and safety risk assessment.
It is good practice for an employer to hold a pre-maternity leave meeting with an employee to discuss and agree issues such as:
Things that might be hazardous to female employees - and pregnant workers in particular - include:
If you identify a risk that could cause harm to your worker or their unborn child, you must decide if you can control it. If you cannot control or remove the risk, you must do the following: adjust working conditions or working hours to avoid the risk or offer her suitable alternative work.
If this isn't possible, you must suspend the worker on paid leave for as long as necessary to protect their health and safety and that of their child.
Managing the health and safety of pregnant workers and new mothers - HSENI employer guidance.
You're required by law to provide somewhere for pregnant and breastfeeding mothers to rest.
Pregnant workers and breastfeeding mothers are entitled to more frequent rest breaks. You should talk to them so you can agree on the timing and frequency.
You are legally required to provide a suitable area where employees can rest, including somewhere to lie down if necessary. You must provide a private, hygienic, and safe room for nursing mothers to express milk if they choose to and somewhere to store breast milk, eg, a fridge. Toilet facilities are not a suitable or hygienic place for this purpose.
Although there is no legal right for an employee to take time off from their job in order to breastfeed, express milk for storage and later use, or take rest periods you should consider adapting working hours to enable an employee to continue to breastfeed or express milk. A refusal to adpapt working hours could be indirect sex discrimination unless the employer can show the refusal is justified by the needs of the business.
When an employee who is pregnant, or has recently given birth, or who is breast-feeding may have to be suspended from work on maternity grounds.
Where an expectant or new mother would be exposed to risk if she continued to perform her contractual duties, the employer is obliged to alter her working conditions or working hours if it is reasonable to do so and if it would avoid the risk. If it is not reasonable to make alterations, the employer must offer the employee suitable alternative work, or if that isn't possible, suspend the employee from work for as long as necessary to avoid the risk.
If an employee is medically suspended from work because of health and safety reasons, an employer can start the employee's maternity leave from 4 weeks before the week the baby is due. If an employee's baby is due in less than 4 weeks, their maternity leave will start automatically.
Where an employer has available suitable alternative work for an employee, the employee has a right to be offered the alternative work before being suspended from work on maternity grounds. For alternative work to be suitable for an employee for this purpose:
In summary, an employee who is pregnant, has recently given birth, or who is breastfeeding may have to be suspended from work on maternity grounds if continued attendance might damage her or the baby's health.
In general, the duty to suspend from work does not arise unless and until the employee has given the employer written notice that she is pregnant, has given birth within the previous six months, or is breastfeeding.
An employee who is suspended is entitled to full pay, which includes any bonuses or commissions they would have been paid. Their suspension should last until the risk to them or their baby has been removed.
If the employee unreasonably refuses suitable alternative work, the employer doesn't have to pay them.
An employee is entitled to make a complaint to an industrial tribunal if there is suitable alternative work available which her employer has failed to offer her before suspending her from work on maternity grounds. They can also complain to an industrial tribunal if they don't get the right amount of pay.
A pregnant employee is entitled to paid time off to attend antenatal care appointments during working hours.
All pregnant employees have the right to reasonable paid time off to attend antenatal care appointments. Employers should bear in mind that the right to paid time off is a right to be permitted time off during working hours, and it will not be reasonable for the employer to avoid this by rearranging the individual's working schedule or requiring her to make up lost time.
Antenatal care covers not only medical examinations related to the pregnancy but also, for example, relaxation classes and parent-craft classes. There is no service requirement for this right.
However, the right to time off only applies if the appointment is recommended by a registered midwife, health visitor, registered nurse, or registered medical practitioner (eg, a doctor).
Therefore, you are entitled to ask for evidence of antenatal appointments - except in the case of the very first appointment.
You can request that the employee show you:
The law does not set out what 'reasonable' means regarding time off. Employees must request the time off and have the right not to be unreasonably refused time off. Tribunals are likely to find it unreasonable if an employer refuses to allow time off for appointments that are based on medical advice. Part-time employees should not be pressured to take appointments on their days off.
The amount of time off will depend on the time that the appointment is made, and it will not be unreasonable for an employer to expect an employee to attend for the part of the day that they can outside the appointment time. Time off also includes travelling time and waiting time for appointments. Abuse of the time off provisions may normally be handled under the absence management procedures, but should be handled with caution.
You must pay the employee her normal hourly rate during the period of time off for antenatal care.
Where the employee is paid a fixed annual salary, she should simply be paid as normal. In other cases, calculate the rate by dividing the amount of a week's pay by the number of the employee's normal working hours in a week. The normal working hours will usually be set out in her contract of employment.
If her weekly working hours vary, you should average them over the previous 12 complete working weeks. If the employee has yet to complete 12 weeks' service, estimate the average considering:
Overtime is counted only if it is required and contractually guaranteed.
Labour Relations Agency (LRA) guidance on time off work rights and responsibilities.
A pregnant employee could bring an unlawful discrimination and/or unfair dismissal claim to a tribunal if you:
A pregnant employee can bring a claim regardless of whether or not:
All she has to have done is act in good faith in seeking to assert the right.
See pregnant workers, dismissal and discrimination.
Following changes to the Work and Families Act (Northern Ireland) 2015, both employees and Agency workers, who have a qualifying relationship with the pregnant woman or her expected child, have the right to unpaid time off to attend up to two antenatal appointments. There is no qualifying period for entitlement to this right. An agency worker will have rights to antenatal medical appointments and antenatal classes, after completing a 12-week qualifying period on the same assignment if they cannot reasonably arrange them outside working hours. The employee or agency worker must request the time off and cannot simply rely on these provisions as an after-the-fact justification for the absence from work. The right applies whether the child is conceived naturally or through donor insemination.
A person in a qualifying relationship would include:
The time off for each appointment is capped at 6.5 hours (which includes travelling and waiting time).
Although the regulations state that a person is in a qualifying relationship with a pregnant woman if he or she is the husband or civil partner of that woman, it is presumably the case that this category would also extend to the wife of the pregnant woman. Paragraph 7.1 of Part 2 of the Marriage (Same-sex Couples) and Civil Partnership (Opposite-sex Couples) (Northern Ireland) Regulations 2019, provides that any reference in legislation to a person who is married is to be read as including a reference to a person who is married to a person of the same sex.
How employers can ensure they stay on the right side of sex discrimination law and appropriately support pregnant workers.
You must not treat a worker unfairly because she is pregnant. This may result in a claim of sex discrimination. Such unfair treatment includes dismissal.
It is an automatically unfair dismissal if you dismiss - or select for redundancy - an employee solely or mainly:
Only employees can claim unfair dismissal, but all workers can claim unlawful sex discrimination if they are dismissed or treated unreasonably for a reason relating to their pregnancy.
It amounts to unlawful sex discrimination if you:
You can never justify this type of discrimination.
As pregnancy-related dismissals are discriminatory, it's likely that a pregnant employee would not only claim unfair dismissal but also unlawful sex discrimination. There is a limit on the amount of compensation a tribunal can award for unfair dismissal but not for unlawful discrimination.
A pregnant worker would only be able to claim unlawful sex discrimination, but there is still no limit on any tribunal compensation they might receive.
How employers can support employees to continue breastfeeding on their return to work after maternity leave.
There are business benefits for employers who take proactive steps to discuss and promote breastfeeding with employees returning from maternity leave to help facilitate their transition back to work.
Employers are required by law to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down.
Although there is no legal right for an employee to take time off from their job in order to breastfeed, express milk for storage and later use, or take rest periods you should consider adapting working hours to enable an employee to continue to breastfeed or express milk. A refusal to adapt working hours could be indirect sex discrimination unless the employer can show the refusal is justified by the needs of the business.
Employers are legally required to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down. Employers should consider providing a private, healthy and safe environment for employees to express and store milk, for example, it is not suitable for new mothers to use toilets for expressing milk.
It is good practice to have a written workplace policy on breastfeeding clearly outlining the employer and employee's responsibilities. This will provide clarity around how requests can be made and will be considered by the employer. This will assist you in making objective, correct, and fair decisions. Implementing such a workplace policy demonstrates your principles and commitment as an employer to supporting employees who are breastfeeding to help create a positive and inclusive workplace where discrimination in any form is unacceptable and will not be tolerated.
There may be a number of risk factors in the workplace that may be harmful to a breastfeeding employee or her child’s health. You should take steps to identify these risks and consider how you can remove them for the safety of your employees.
For further information, see health and safety of pregnant workers.
How employers can provide practical and compassionate support to staff following a miscarriage or stillbirth.
Employers should provide support and guidance to staff who experience a stillbirth or miscarriage during their pregnancy by implementing clear policies, compassionate communication, and practical assistance tailored to individual needs.
According to the Miscarriage Association, the definition of a miscarriage is when a baby (or fetus or embryo) dies in the uterus during pregnancy. In the UK, that definition applies to pregnancies up to 23 weeks and 6 days. Any loss from 24 weeks is called a stillbirth.
Read further information on miscarriages.
Ensure any workplace policies on pregnancy and maternity address and recognise pregnancy and baby loss as an important workplace wellbeing issue. You could consider developing a workplace policy that deals specifically with pregnancy and baby loss.
Regularly update policy documents and staff handbooks that address pregnancy in the workplace to reflect changes in the law and highlight available support services. Make sure these policies are easily accessible to all your staff.
See guidance, including a downloadable template, for a miscarriage policy.
Equip managers to support people with empathy and understanding by providing appropriate training on how to respond compassionately and effectively to bereavement, avoid assumptions about readiness to return to work, and offer options without pressure.
If a miscarriage occurs before the end of the 24th week of pregnancy, the employee will not qualify for maternity leave. She could take some time off work on sick leave, or you could allow them to take compassionate/special leave (paid/unpaid), or annual leave. In circumstances where access to an Employee Assistance Programme is available, you may refer her to this and/or other support services.
Where a pregnancy ends before 24 weeks, and the child does not survive, the father (or the mother's spouse, civil partner, or partner) will not be eligible for paternity leave. They may take sick leave, or you could consider allowing them to take annual leave, compassionate leave, or unpaid leave instead.
If your employee gives birth to a stillborn baby, she is still entitled to maternity leave and maternity pay, if eligible, if the birth happens after 24 weeks of pregnancy.
If an employee's wife or partner gives birth to a stillborn baby, they are entitled to paternity leave - but only if the birth happens after 24 weeks of pregnancy.
If the baby is born alive at any point in the pregnancy but then later dies, the employee is still entitled to maternity leave. The employee’s partner is also entitled to paternity leave.
See the right to maternity leave and the right to paternity leave - births.
An employee may be eligible for Parental Bereavement Leave and Pay if they or their partner (this includes same-sex partners) has either a child who has died under 18 years old or had a stillbirth after 24 weeks of pregnancy.
Bereaved parents are also entitled to up to two weeks of absence within the 56 weeks following the death of a child through parental bereavement leave. This leave can be used immediately before or after paternity leave or at any time within the 56-week period.
See Parental Bereavement Leave and Pay.
Make staff aware of and encourage the use of support resources, such as Employee Assistance Programmes, occupational health services, or workplace counselling, where available. Refer staff to specialist organisations and charities for information and emotional support, including the Miscarriage Association, Tommy’s, and SANDS, which offer toolkits, helplines, and staff training.
See talking about miscarriage in the workplace: a guide for employers and managers.
Provide return-to-work planning support, including reasonable adjustments or extended leave if needed. Allow flexible working, such as remote working, reduced hours, or phased returns to work following pregnancy and baby loss.
Emphasise confidentiality and ensure any health-related information is treated sensitively.
See returning to work after pregnancy and baby loss.
By creating and maintaining an open and empathetic workplace culture, making practical accommodations, and ensuring policies are clear and accessible, employers can make a significant positive difference for staff members coping with the loss of a pregnancy, baby or child.
How employers can support employees undergoing fertility treatment.
A woman undergoing fertility treatment, such as in vitro fertilisation (IVF), is treated as being pregnant after fertilised eggs have been implanted. If the implementation fails, the protected period, during which a woman must not be treated unfavourably on the grounds of her pregnancy, ends two weeks later.
It is unlawful sex discrimination for employers to treat a woman less favourably because she is undergoing fertility treatment or intends to become pregnant. A woman will be entitled to paid time off for antenatal care only after the fertilised embryo has been implanted. See having a child through IVF.
For employees undertaking fertility treatment, it can be a long and difficult road both emotionally and physically. There will be obvious practicalities of medical appointments, getting used to new medications, and perhaps undergoing medical procedures. Employer understanding, support, and flexibility can often make a significant difference to someone at a difficult and potentially challenging time of their life. It's not just women who may require support, their partner may also require support and understanding in their difficult journey through fertility treatment.
Due to the personal nature of fertility treatment, employers should recognise and respect that employees have a right to privacy and may choose not to ask for support and may wish for the matter to remain confidential. However, developing a compassionate culture with explicit support for employees going through fertility treatment can help overcome their fear of judgement or discrimination and encourage individuals to access the support they need.
Having a clear workplace fertility policy in place which tells people about the support the employer can offer, might go some way to breaking down the barriers, provided they feel their employer can be trusted to treat them fairly and they won't be penalised in some way. Raising awareness of fertility treatment amongst your workforce and equipping line managers on what to say and how to offer support through appropriate education and training can also help employees open up and feel comfortable asking for help. For further guidance, see support staff facing fertility challenges.
Understand your legal obligations and the best practice approaches to effectively support employees experiencing fertility challenges.
Employers and line managers should understand key legal and best practice points regarding fertility treatment to support employees effectively and fairly.
Pregnancy rights begin after embryo transfer in IVF, when a fertilised egg is implanted. Employers must treat sickness related to pregnancy or IVF during the protected period separately from other sickness absences to avoid penalising employees.
Pregnancy-related absences should never be grounds for disciplinary action, dismissal, or redundancy.
Fertility treatments are not always successful, and it can be difficult for an employee to find out that they are not pregnant. However, an employee is still protected by law against pregnancy discrimination for two weeks after finding out an embryo transfer was unsuccessful.
This practice allows employees to focus on their health and recovery without the added stress of worrying about potential negative consequences at work.
Providing line managers with training on fertility treatments, symptoms, and workplace challenges helps them understand the emotional, physical, and financial impact on employees. Well-informed managers can address these challenges sensitively and confidentially, creating a more supportive work environment.
By following these key points, employers can meet their legal obligations and adopt best practices to help employees facing fertility challenges with respect and care.
How to create an open and inclusive workplace where staff feel safe to raise their fertility challenges and seek support.
Infertility can be a sensitive and private matter for many employees, and some employers or managers may feel unsure about how to address it. This uncertainty can prevent employees from seeking the support they need. Employers should foster an open and inclusive workplace culture where employees feel safe to discuss fertility challenges without stigma or concern.
Providing effective support for wellbeing issues, including fertility challenges, can help individuals retain their employment and perform effectively in their roles. Steps to achieve this may include:
Having leadership support can help promote positive attitudes and increase awareness of fertility-related issues.
Ensure fertility-related policies are consistent with existing policies on equal opportunities, health and wellbeing, sick leave, performance management, data protection, and flexible working. See develop a workplace fertility policy.
Consider engaging employees who have experience with fertility challenges to help inform workplace policies and raise awareness, ensuring others can access relevant support.
Provide training sessions or webinars, either internally or with external experts, to improve understanding and encourage a supportive workplace culture. You can help break the taboo around fertility by providing education and awareness campaigns to all staff.
Train managers and relevant staff to support employees empathically and raise awareness of the physical, emotional, and financial impacts of fertility treatment.
Schedule regular, informal one-on-one check-ins where employees can openly discuss health changes and explore tailored support to help them perform at their best.
Ensure suitable rest breaks between shifts. Make reasonable adjustments to support the physical and psychological symptoms employees may experience during fertility treatment.
Provide access to facilities such as clean toilets, washrooms, and changing facilities. Staff should also have access to fresh drinking water and facilities for hot drinks.
Offer occupational health referrals and support when relevant. You could also introduce practical wellbeing support, such as quiet rooms for breaks, employee assistance programmes including counselling, or mental health services focused on fertility challenges.
Assign a staff member to act as a point of contact for advice, support, or referrals to specialist organisations.
Recognise that not all employees may feel comfortable discussing fertility with their manager. Offer alternative support options through human resources, workplace champions, employee representatives, or trade unions.
Establish a network where employees can share experiences and offer peer support on fertility challenges in a confidential setting.
Participate in relevant events, such as National Fertility Awareness Week, to promote awareness of fertility issues.
Recognise that women undergoing treatment may experience difficult symptoms that could affect their work, but avoid assuming fertility treatment will negatively impact an employee’s performance. Each individual's experience with fertility challenges will be different.
Focus performance management on positive support tailored to individual needs, including health considerations. Use a flexible and individualised approach to absence management to prevent presenteeism and avoid unfair penalties. Be mindful that absence trigger points may cause concern for employees undergoing fertility treatment.
By following these recommendations, you can build an understanding and supportive environment for employees experiencing fertility challenges in the workplace. This will help retain staff, reduce stress, boost productivity, and create a more compassionate workplace for those undergoing fertility treatments or coping with infertility. It will also position you as a compassionate and family-friendly employer.
How to develop and what to include in a dedicated workplace fertility policy.
Fertility investigations and treatments often require time off work and other workplace adjustments. It is important for employees to feel comfortable disclosing their situation to their line manager for support.
You should develop a dedicated fertility policy, separate from maternity or parental leave policies, that outlines support measures, paid leave for fertility treatments, and a clear process for requesting time off. Ensure the policy is inclusive for all genders, sexual orientations, and family structures. Your workplace fertility policy should:
Clearly define terms so employees understand which treatments the policy addresses.
Outline any support available. This could include assistance with emotional, physical, and financial aspects. The policy should communicate the employer's commitment to a supportive environment.
Include details on special leave, sick leave, and compassionate leave for medical appointments and treatment-related recovery. Specify reporting structures and any paid leave entitlements.
Outline flexible working arrangements, such as adjusted hours, hybrid work, or reduced workloads, to accommodate medical appointments and treatment side effects.
Outline how the policy will help ensure the confidentiality of employees’ fertility-related information, thereby building trust and encouraging open communication.
Signpost and connect employees to internal and external resources, such as specialist fertility support organisations, peer groups, and professional services that help with financial hardship related to fertility treatment.
Make the fertility policy accessible and visible as a separate document, rather than burying it within maternity or other policies, so employees can easily find it when needed. Incorporate related policies such as maternity, paternity, adoption, surrogacy, miscarriage, and LGBTQ+ policies for consistency and comprehensive coverage. Regularly communicate the fertility policy and encourage feedback from employees to ensure it remains relevant and effective.
Regularly evaluate fertility-related policies and management guidance to ensure they are effective, align with other workplace policies, and are clearly communicated to managers and staff.
Understand your legal obligations and the best practice approaches to effectively support employees experiencing fertility challenges.
Employers and line managers should understand key legal and best practice points regarding fertility treatment to support employees effectively and fairly.
Pregnancy rights begin after embryo transfer in IVF, when a fertilised egg is implanted. Employers must treat sickness related to pregnancy or IVF during the protected period separately from other sickness absences to avoid penalising employees.
Pregnancy-related absences should never be grounds for disciplinary action, dismissal, or redundancy.
Fertility treatments are not always successful, and it can be difficult for an employee to find out that they are not pregnant. However, an employee is still protected by law against pregnancy discrimination for two weeks after finding out an embryo transfer was unsuccessful.
This practice allows employees to focus on their health and recovery without the added stress of worrying about potential negative consequences at work.
Providing line managers with training on fertility treatments, symptoms, and workplace challenges helps them understand the emotional, physical, and financial impact on employees. Well-informed managers can address these challenges sensitively and confidentially, creating a more supportive work environment.
By following these key points, employers can meet their legal obligations and adopt best practices to help employees facing fertility challenges with respect and care.
How to create an open and inclusive workplace where staff feel safe to raise their fertility challenges and seek support.
Infertility can be a sensitive and private matter for many employees, and some employers or managers may feel unsure about how to address it. This uncertainty can prevent employees from seeking the support they need. Employers should foster an open and inclusive workplace culture where employees feel safe to discuss fertility challenges without stigma or concern.
Providing effective support for wellbeing issues, including fertility challenges, can help individuals retain their employment and perform effectively in their roles. Steps to achieve this may include:
Having leadership support can help promote positive attitudes and increase awareness of fertility-related issues.
Ensure fertility-related policies are consistent with existing policies on equal opportunities, health and wellbeing, sick leave, performance management, data protection, and flexible working. See develop a workplace fertility policy.
Consider engaging employees who have experience with fertility challenges to help inform workplace policies and raise awareness, ensuring others can access relevant support.
Provide training sessions or webinars, either internally or with external experts, to improve understanding and encourage a supportive workplace culture. You can help break the taboo around fertility by providing education and awareness campaigns to all staff.
Train managers and relevant staff to support employees empathically and raise awareness of the physical, emotional, and financial impacts of fertility treatment.
Schedule regular, informal one-on-one check-ins where employees can openly discuss health changes and explore tailored support to help them perform at their best.
Ensure suitable rest breaks between shifts. Make reasonable adjustments to support the physical and psychological symptoms employees may experience during fertility treatment.
Provide access to facilities such as clean toilets, washrooms, and changing facilities. Staff should also have access to fresh drinking water and facilities for hot drinks.
Offer occupational health referrals and support when relevant. You could also introduce practical wellbeing support, such as quiet rooms for breaks, employee assistance programmes including counselling, or mental health services focused on fertility challenges.
Assign a staff member to act as a point of contact for advice, support, or referrals to specialist organisations.
Recognise that not all employees may feel comfortable discussing fertility with their manager. Offer alternative support options through human resources, workplace champions, employee representatives, or trade unions.
Establish a network where employees can share experiences and offer peer support on fertility challenges in a confidential setting.
Participate in relevant events, such as National Fertility Awareness Week, to promote awareness of fertility issues.
Recognise that women undergoing treatment may experience difficult symptoms that could affect their work, but avoid assuming fertility treatment will negatively impact an employee’s performance. Each individual's experience with fertility challenges will be different.
Focus performance management on positive support tailored to individual needs, including health considerations. Use a flexible and individualised approach to absence management to prevent presenteeism and avoid unfair penalties. Be mindful that absence trigger points may cause concern for employees undergoing fertility treatment.
By following these recommendations, you can build an understanding and supportive environment for employees experiencing fertility challenges in the workplace. This will help retain staff, reduce stress, boost productivity, and create a more compassionate workplace for those undergoing fertility treatments or coping with infertility. It will also position you as a compassionate and family-friendly employer.
How to develop and what to include in a dedicated workplace fertility policy.
Fertility investigations and treatments often require time off work and other workplace adjustments. It is important for employees to feel comfortable disclosing their situation to their line manager for support.
You should develop a dedicated fertility policy, separate from maternity or parental leave policies, that outlines support measures, paid leave for fertility treatments, and a clear process for requesting time off. Ensure the policy is inclusive for all genders, sexual orientations, and family structures. Your workplace fertility policy should:
Clearly define terms so employees understand which treatments the policy addresses.
Outline any support available. This could include assistance with emotional, physical, and financial aspects. The policy should communicate the employer's commitment to a supportive environment.
Include details on special leave, sick leave, and compassionate leave for medical appointments and treatment-related recovery. Specify reporting structures and any paid leave entitlements.
Outline flexible working arrangements, such as adjusted hours, hybrid work, or reduced workloads, to accommodate medical appointments and treatment side effects.
Outline how the policy will help ensure the confidentiality of employees’ fertility-related information, thereby building trust and encouraging open communication.
Signpost and connect employees to internal and external resources, such as specialist fertility support organisations, peer groups, and professional services that help with financial hardship related to fertility treatment.
Make the fertility policy accessible and visible as a separate document, rather than burying it within maternity or other policies, so employees can easily find it when needed. Incorporate related policies such as maternity, paternity, adoption, surrogacy, miscarriage, and LGBTQ+ policies for consistency and comprehensive coverage. Regularly communicate the fertility policy and encourage feedback from employees to ensure it remains relevant and effective.
Regularly evaluate fertility-related policies and management guidance to ensure they are effective, align with other workplace policies, and are clearly communicated to managers and staff.
Understand your legal obligations and the best practice approaches to effectively support employees experiencing fertility challenges.
Employers and line managers should understand key legal and best practice points regarding fertility treatment to support employees effectively and fairly.
Pregnancy rights begin after embryo transfer in IVF, when a fertilised egg is implanted. Employers must treat sickness related to pregnancy or IVF during the protected period separately from other sickness absences to avoid penalising employees.
Pregnancy-related absences should never be grounds for disciplinary action, dismissal, or redundancy.
Fertility treatments are not always successful, and it can be difficult for an employee to find out that they are not pregnant. However, an employee is still protected by law against pregnancy discrimination for two weeks after finding out an embryo transfer was unsuccessful.
This practice allows employees to focus on their health and recovery without the added stress of worrying about potential negative consequences at work.
Providing line managers with training on fertility treatments, symptoms, and workplace challenges helps them understand the emotional, physical, and financial impact on employees. Well-informed managers can address these challenges sensitively and confidentially, creating a more supportive work environment.
By following these key points, employers can meet their legal obligations and adopt best practices to help employees facing fertility challenges with respect and care.
How to create an open and inclusive workplace where staff feel safe to raise their fertility challenges and seek support.
Infertility can be a sensitive and private matter for many employees, and some employers or managers may feel unsure about how to address it. This uncertainty can prevent employees from seeking the support they need. Employers should foster an open and inclusive workplace culture where employees feel safe to discuss fertility challenges without stigma or concern.
Providing effective support for wellbeing issues, including fertility challenges, can help individuals retain their employment and perform effectively in their roles. Steps to achieve this may include:
Having leadership support can help promote positive attitudes and increase awareness of fertility-related issues.
Ensure fertility-related policies are consistent with existing policies on equal opportunities, health and wellbeing, sick leave, performance management, data protection, and flexible working. See develop a workplace fertility policy.
Consider engaging employees who have experience with fertility challenges to help inform workplace policies and raise awareness, ensuring others can access relevant support.
Provide training sessions or webinars, either internally or with external experts, to improve understanding and encourage a supportive workplace culture. You can help break the taboo around fertility by providing education and awareness campaigns to all staff.
Train managers and relevant staff to support employees empathically and raise awareness of the physical, emotional, and financial impacts of fertility treatment.
Schedule regular, informal one-on-one check-ins where employees can openly discuss health changes and explore tailored support to help them perform at their best.
Ensure suitable rest breaks between shifts. Make reasonable adjustments to support the physical and psychological symptoms employees may experience during fertility treatment.
Provide access to facilities such as clean toilets, washrooms, and changing facilities. Staff should also have access to fresh drinking water and facilities for hot drinks.
Offer occupational health referrals and support when relevant. You could also introduce practical wellbeing support, such as quiet rooms for breaks, employee assistance programmes including counselling, or mental health services focused on fertility challenges.
Assign a staff member to act as a point of contact for advice, support, or referrals to specialist organisations.
Recognise that not all employees may feel comfortable discussing fertility with their manager. Offer alternative support options through human resources, workplace champions, employee representatives, or trade unions.
Establish a network where employees can share experiences and offer peer support on fertility challenges in a confidential setting.
Participate in relevant events, such as National Fertility Awareness Week, to promote awareness of fertility issues.
Recognise that women undergoing treatment may experience difficult symptoms that could affect their work, but avoid assuming fertility treatment will negatively impact an employee’s performance. Each individual's experience with fertility challenges will be different.
Focus performance management on positive support tailored to individual needs, including health considerations. Use a flexible and individualised approach to absence management to prevent presenteeism and avoid unfair penalties. Be mindful that absence trigger points may cause concern for employees undergoing fertility treatment.
By following these recommendations, you can build an understanding and supportive environment for employees experiencing fertility challenges in the workplace. This will help retain staff, reduce stress, boost productivity, and create a more compassionate workplace for those undergoing fertility treatments or coping with infertility. It will also position you as a compassionate and family-friendly employer.
How to develop and what to include in a dedicated workplace fertility policy.
Fertility investigations and treatments often require time off work and other workplace adjustments. It is important for employees to feel comfortable disclosing their situation to their line manager for support.
You should develop a dedicated fertility policy, separate from maternity or parental leave policies, that outlines support measures, paid leave for fertility treatments, and a clear process for requesting time off. Ensure the policy is inclusive for all genders, sexual orientations, and family structures. Your workplace fertility policy should:
Clearly define terms so employees understand which treatments the policy addresses.
Outline any support available. This could include assistance with emotional, physical, and financial aspects. The policy should communicate the employer's commitment to a supportive environment.
Include details on special leave, sick leave, and compassionate leave for medical appointments and treatment-related recovery. Specify reporting structures and any paid leave entitlements.
Outline flexible working arrangements, such as adjusted hours, hybrid work, or reduced workloads, to accommodate medical appointments and treatment side effects.
Outline how the policy will help ensure the confidentiality of employees’ fertility-related information, thereby building trust and encouraging open communication.
Signpost and connect employees to internal and external resources, such as specialist fertility support organisations, peer groups, and professional services that help with financial hardship related to fertility treatment.
Make the fertility policy accessible and visible as a separate document, rather than burying it within maternity or other policies, so employees can easily find it when needed. Incorporate related policies such as maternity, paternity, adoption, surrogacy, miscarriage, and LGBTQ+ policies for consistency and comprehensive coverage. Regularly communicate the fertility policy and encourage feedback from employees to ensure it remains relevant and effective.
Regularly evaluate fertility-related policies and management guidance to ensure they are effective, align with other workplace policies, and are clearly communicated to managers and staff.
Practical steps employers can take to provide support around menstrual health-related symptoms and conditions in the workplace.
By offering appropriate support around menstrual health-related symptoms and conditions in the workplace, employers can enable employees to work at their best, minimise absence and prevent the loss of key talent.
Employers must develop a workplace culture that encourages open conversations and psychologically supportive conditions. Employees working in such an environment are more likely to talk about menstrual health-related symptoms and conditions, as well as specific physical or mental health symptoms, or ask for adjustments to enable them to continue working without fearing criticism, ridicule, or discrimination.
Staff should feel able to talk and be comfortable approaching colleagues and human resources with the knowledge they will be listened to and receive appropriate support and understanding.
There are several ways an employer can raise menstrual health awareness in the workplace, including:
Tailored training for line managers on menstrual health will ensure they are confident and comfortable discussing it in the workplace. They will also better understand the impact on those employees with ongoing menstrual health conditions and how challenges should be addressed sensitively and confidentially.
Ensure line managers are trained to support all employees based on individual needs and know where to go for further information or support, for example, human resources, health and safety, occupational health, and external providers.
Managers should be alert to and act swiftly to address inappropriate jokes, remarks, or banter on menstruation and menstrual health in the workplace.
Employers should respect that menstrual health is a private matter for some employees, even as they strive to normalise it as a topic of conversation in the workplace.
In many cases, menstruation will be self-managed by the employee privately without needing workplace support. However, there are ways in which an employer can make the workplace supportive. These include:
It is important to avoid assuming that an employee's performance may be affected by their menstrual health or symptoms. However, it is worth acknowledging that women may experience a range of uncomfortable symptoms that can be challenging, particularly while at work. Performance management should focus on supporting employees to perform their best, including addressing any underlying health issues.
Absence management policies that include trigger points are likely to be of concern to employees with long-term menstrual health conditions. A flexible and individualised approach can prevent presenteeism and avoid unfairly penalising employees with ongoing menstrual health conditions.
You should monitor and review the effectiveness of workplace policies and procedures to ensure they are aligned with other relevant policies, remain fit for purpose, and are communicated to all line managers and staff.
Why employers should address menopause in the workplace and how to support staff affected by menopausal symptoms.
The menopause is a natural stage of life that is usually experienced by women between 45 and 55 years of age. However, some women can experience the menopause before 40 years of age.
Most women will experience menopausal symptoms. However, it can affect people differently, and no two people will experience it in the same way. Some of these symptoms, which may be physical, psychological, emotional, and cognitive can be quite severe and have a significant impact on everyday activities.
Employers have a legal duty of care to their employees under health and safety law and must ensure menopausal symptoms are not made worse by workplace conditions and/or work practices. Employers must also make reasonable adjustments to help employees manage their symptoms when doing their job. See employers’ health and safety responsibilities.
Statutory equality law does not expressly provide protection for menopause, but as menopause is a female condition, any detrimental treatment of a woman related to menopause could represent direct or indirect sex discrimination. If a woman experiences serious symptoms from the menopause transition that amount to a mental or physical impairment, which has a substantial and long-term adverse effect on her ability to carry out day-to-day activities, this could be classed as a disability under the Disability Discrimination Act 1995 (as amended for Northern Ireland). Failure to make reasonable adjustments could lead to a discrimination claim. See prevent discrimination and value diversity.
It also makes good business sense to try to understand and accommodate the needs of staff experiencing menopausal symptoms. An employer who does this is likely to gain greater staff loyalty, lower absenteeism rates, and higher productivity. It will also help you retain valuable talent.
There are a number of actions that you can take to support employees affected by menopause. These have been outlined below.
To determine if there are adjustments you could make to support staff experiencing menopausal symptoms. Developing a workplace wellbeing policy that recognises menopause and actively involves staff in the development process is a good starting point.
Carry out a risk assessment that considers the specific needs of menopausal women. This will fulfil your legal responsibility for health and safety and also ensure an employee’s symptoms aren’t being exacerbated by their job. See health and safety risk assessment.
Break the stigma by raising awareness of menopause within the workplace which will encourage openness in challenging negative and stereotypical attitudes. Information and education about menopause should be included as part of the organisation’s diversity and inclusion training for the whole workforce.
Have regular and informal one-to-one meetings with staff as this can provide the opportunity for someone to raise changes in their health situation including menopause. Employers should communicate their positive attitude towards menopause so that all employees know that their employer is supportive of the issue.
Sometimes staff may find it difficult to know where to start to find information and advice on menopause so consider providing your staff with access to trusted online resources on the topic. You could make this available through a dedicated company intranet page with signposts to trusted external expertise and guidance.
Get buy-in and support from senior management in your organisation. This will help raise awareness and develop positive attitudes towards the menopause. Senior management support can also facilitate an open, inclusive, and supportive culture.
Some adjustments you could make would be considering shift patterns, offering flexible working, making sanitary products available in washrooms, or having temperature-controlled areas. Remember that each individual can be affected differently so you should always tailor any adjustments to an individual’s specific needs.
Provide line managers with effective training so they have a broad understanding of menopause and the reasons why this is an important workplace issue. Line managers need to be confident as well as competent in having sensitive conversations to support staff experiencing menopausal symptoms. Knowing risk assessments and practical adjustments can be helpful. Extending training to all staff can help raise menopause awareness across the organisation.
There should never be assumptions about how an individual’s performance has been impacted but it should be recognised that women can experience a wide range of uncomfortable symptoms that can pose a challenge to their daily lives including at work. Performance management should be a positive process and the focus must be on the support needed to help everyone perform to the best of their ability, including taking on board any underlying health issues.
The Irish Congress of Trade Unions, the Equality Commission for Northern Ireland, and the Labour Relations Agency have produced guidance for employers, employees, and trade union representatives to help promote equality in employment for women affected by menopause.
The guidance includes:
Download Promoting Equality in Employment for Women Affected by Menopause (PDF, 1.46MB).
The Chartered Institute of Personnel and Development (CIPD) also has guidance on the menopause at work: guide for people professionals and menopause at work: guide for people managers.
The Equality and Human Rights Commission (EHRC) has published menopause in the workplace: guidance for employers.
Employers' additional health and safety obligations towards pregnant workers and female workers of childbearing age.
You have a legal duty to protect the health and safety of pregnant mothers at work. This includes workers who could be pregnant as well as those who you know are pregnant.
Some substances, processes, and working conditions may affect human fertility as well as pose a risk to a pregnant worker and/or her unborn child. Therefore, you must think about the health of women of childbearing age, not just those who have told you that they are pregnant.
If you employ women of childbearing age, you should, as part of your normal risk assessment, consider if any work is likely to present a particular risk to them - whether or not they might be pregnant.
As part of your legal duty to take measures to protect your workers, all employers must undertake a workplace risk assessment for their pregnant employees. For further information see risk assessment for pregnant workers and new mothers - employer guidance from the Health and Safety Executive NI (HSENI).
You should also encourage workers, eg, via your workplace fertility policy, pregnancy at work, maternity policy or staff handbook, to notify you as soon as possible if they become pregnant. This is so you can identify if any further action is needed.
You are entitled to ask a pregnant worker to provide:
Note that you do not have to:
Once a worker notifies you that she is pregnant, you should review the risk assessment for her specific work and identify any changes that are necessary to protect her health and that of her unborn baby. Involve the worker in the process and review the assessment as her pregnancy progresses to see if any further adjustments are needed.
However, even if a pregnant worker has not formally notified you of her pregnancy, it is good practice to do a risk assessment for her if you become aware that she is pregnant.
For more information on health and safety risk assessments, see health and safety risk assessment.
It is good practice for an employer to hold a pre-maternity leave meeting with an employee to discuss and agree issues such as:
Things that might be hazardous to female employees - and pregnant workers in particular - include:
If you identify a risk that could cause harm to your worker or their unborn child, you must decide if you can control it. If you cannot control or remove the risk, you must do the following: adjust working conditions or working hours to avoid the risk or offer her suitable alternative work.
If this isn't possible, you must suspend the worker on paid leave for as long as necessary to protect their health and safety and that of their child.
Managing the health and safety of pregnant workers and new mothers - HSENI employer guidance.
You're required by law to provide somewhere for pregnant and breastfeeding mothers to rest.
Pregnant workers and breastfeeding mothers are entitled to more frequent rest breaks. You should talk to them so you can agree on the timing and frequency.
You are legally required to provide a suitable area where employees can rest, including somewhere to lie down if necessary. You must provide a private, hygienic, and safe room for nursing mothers to express milk if they choose to and somewhere to store breast milk, eg, a fridge. Toilet facilities are not a suitable or hygienic place for this purpose.
Although there is no legal right for an employee to take time off from their job in order to breastfeed, express milk for storage and later use, or take rest periods you should consider adapting working hours to enable an employee to continue to breastfeed or express milk. A refusal to adpapt working hours could be indirect sex discrimination unless the employer can show the refusal is justified by the needs of the business.
When an employee who is pregnant, or has recently given birth, or who is breast-feeding may have to be suspended from work on maternity grounds.
Where an expectant or new mother would be exposed to risk if she continued to perform her contractual duties, the employer is obliged to alter her working conditions or working hours if it is reasonable to do so and if it would avoid the risk. If it is not reasonable to make alterations, the employer must offer the employee suitable alternative work, or if that isn't possible, suspend the employee from work for as long as necessary to avoid the risk.
If an employee is medically suspended from work because of health and safety reasons, an employer can start the employee's maternity leave from 4 weeks before the week the baby is due. If an employee's baby is due in less than 4 weeks, their maternity leave will start automatically.
Where an employer has available suitable alternative work for an employee, the employee has a right to be offered the alternative work before being suspended from work on maternity grounds. For alternative work to be suitable for an employee for this purpose:
In summary, an employee who is pregnant, has recently given birth, or who is breastfeeding may have to be suspended from work on maternity grounds if continued attendance might damage her or the baby's health.
In general, the duty to suspend from work does not arise unless and until the employee has given the employer written notice that she is pregnant, has given birth within the previous six months, or is breastfeeding.
An employee who is suspended is entitled to full pay, which includes any bonuses or commissions they would have been paid. Their suspension should last until the risk to them or their baby has been removed.
If the employee unreasonably refuses suitable alternative work, the employer doesn't have to pay them.
An employee is entitled to make a complaint to an industrial tribunal if there is suitable alternative work available which her employer has failed to offer her before suspending her from work on maternity grounds. They can also complain to an industrial tribunal if they don't get the right amount of pay.
A pregnant employee is entitled to paid time off to attend antenatal care appointments during working hours.
All pregnant employees have the right to reasonable paid time off to attend antenatal care appointments. Employers should bear in mind that the right to paid time off is a right to be permitted time off during working hours, and it will not be reasonable for the employer to avoid this by rearranging the individual's working schedule or requiring her to make up lost time.
Antenatal care covers not only medical examinations related to the pregnancy but also, for example, relaxation classes and parent-craft classes. There is no service requirement for this right.
However, the right to time off only applies if the appointment is recommended by a registered midwife, health visitor, registered nurse, or registered medical practitioner (eg, a doctor).
Therefore, you are entitled to ask for evidence of antenatal appointments - except in the case of the very first appointment.
You can request that the employee show you:
The law does not set out what 'reasonable' means regarding time off. Employees must request the time off and have the right not to be unreasonably refused time off. Tribunals are likely to find it unreasonable if an employer refuses to allow time off for appointments that are based on medical advice. Part-time employees should not be pressured to take appointments on their days off.
The amount of time off will depend on the time that the appointment is made, and it will not be unreasonable for an employer to expect an employee to attend for the part of the day that they can outside the appointment time. Time off also includes travelling time and waiting time for appointments. Abuse of the time off provisions may normally be handled under the absence management procedures, but should be handled with caution.
You must pay the employee her normal hourly rate during the period of time off for antenatal care.
Where the employee is paid a fixed annual salary, she should simply be paid as normal. In other cases, calculate the rate by dividing the amount of a week's pay by the number of the employee's normal working hours in a week. The normal working hours will usually be set out in her contract of employment.
If her weekly working hours vary, you should average them over the previous 12 complete working weeks. If the employee has yet to complete 12 weeks' service, estimate the average considering:
Overtime is counted only if it is required and contractually guaranteed.
Labour Relations Agency (LRA) guidance on time off work rights and responsibilities.
A pregnant employee could bring an unlawful discrimination and/or unfair dismissal claim to a tribunal if you:
A pregnant employee can bring a claim regardless of whether or not:
All she has to have done is act in good faith in seeking to assert the right.
See pregnant workers, dismissal and discrimination.
Following changes to the Work and Families Act (Northern Ireland) 2015, both employees and Agency workers, who have a qualifying relationship with the pregnant woman or her expected child, have the right to unpaid time off to attend up to two antenatal appointments. There is no qualifying period for entitlement to this right. An agency worker will have rights to antenatal medical appointments and antenatal classes, after completing a 12-week qualifying period on the same assignment if they cannot reasonably arrange them outside working hours. The employee or agency worker must request the time off and cannot simply rely on these provisions as an after-the-fact justification for the absence from work. The right applies whether the child is conceived naturally or through donor insemination.
A person in a qualifying relationship would include:
The time off for each appointment is capped at 6.5 hours (which includes travelling and waiting time).
Although the regulations state that a person is in a qualifying relationship with a pregnant woman if he or she is the husband or civil partner of that woman, it is presumably the case that this category would also extend to the wife of the pregnant woman. Paragraph 7.1 of Part 2 of the Marriage (Same-sex Couples) and Civil Partnership (Opposite-sex Couples) (Northern Ireland) Regulations 2019, provides that any reference in legislation to a person who is married is to be read as including a reference to a person who is married to a person of the same sex.
How employers can ensure they stay on the right side of sex discrimination law and appropriately support pregnant workers.
You must not treat a worker unfairly because she is pregnant. This may result in a claim of sex discrimination. Such unfair treatment includes dismissal.
It is an automatically unfair dismissal if you dismiss - or select for redundancy - an employee solely or mainly:
Only employees can claim unfair dismissal, but all workers can claim unlawful sex discrimination if they are dismissed or treated unreasonably for a reason relating to their pregnancy.
It amounts to unlawful sex discrimination if you:
You can never justify this type of discrimination.
As pregnancy-related dismissals are discriminatory, it's likely that a pregnant employee would not only claim unfair dismissal but also unlawful sex discrimination. There is a limit on the amount of compensation a tribunal can award for unfair dismissal but not for unlawful discrimination.
A pregnant worker would only be able to claim unlawful sex discrimination, but there is still no limit on any tribunal compensation they might receive.
How employers can support employees to continue breastfeeding on their return to work after maternity leave.
There are business benefits for employers who take proactive steps to discuss and promote breastfeeding with employees returning from maternity leave to help facilitate their transition back to work.
Employers are required by law to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down.
Although there is no legal right for an employee to take time off from their job in order to breastfeed, express milk for storage and later use, or take rest periods you should consider adapting working hours to enable an employee to continue to breastfeed or express milk. A refusal to adapt working hours could be indirect sex discrimination unless the employer can show the refusal is justified by the needs of the business.
Employers are legally required to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down. Employers should consider providing a private, healthy and safe environment for employees to express and store milk, for example, it is not suitable for new mothers to use toilets for expressing milk.
It is good practice to have a written workplace policy on breastfeeding clearly outlining the employer and employee's responsibilities. This will provide clarity around how requests can be made and will be considered by the employer. This will assist you in making objective, correct, and fair decisions. Implementing such a workplace policy demonstrates your principles and commitment as an employer to supporting employees who are breastfeeding to help create a positive and inclusive workplace where discrimination in any form is unacceptable and will not be tolerated.
There may be a number of risk factors in the workplace that may be harmful to a breastfeeding employee or her child’s health. You should take steps to identify these risks and consider how you can remove them for the safety of your employees.
For further information, see health and safety of pregnant workers.
How employers can provide practical and compassionate support to staff following a miscarriage or stillbirth.
Employers should provide support and guidance to staff who experience a stillbirth or miscarriage during their pregnancy by implementing clear policies, compassionate communication, and practical assistance tailored to individual needs.
According to the Miscarriage Association, the definition of a miscarriage is when a baby (or fetus or embryo) dies in the uterus during pregnancy. In the UK, that definition applies to pregnancies up to 23 weeks and 6 days. Any loss from 24 weeks is called a stillbirth.
Read further information on miscarriages.
Ensure any workplace policies on pregnancy and maternity address and recognise pregnancy and baby loss as an important workplace wellbeing issue. You could consider developing a workplace policy that deals specifically with pregnancy and baby loss.
Regularly update policy documents and staff handbooks that address pregnancy in the workplace to reflect changes in the law and highlight available support services. Make sure these policies are easily accessible to all your staff.
See guidance, including a downloadable template, for a miscarriage policy.
Equip managers to support people with empathy and understanding by providing appropriate training on how to respond compassionately and effectively to bereavement, avoid assumptions about readiness to return to work, and offer options without pressure.
If a miscarriage occurs before the end of the 24th week of pregnancy, the employee will not qualify for maternity leave. She could take some time off work on sick leave, or you could allow them to take compassionate/special leave (paid/unpaid), or annual leave. In circumstances where access to an Employee Assistance Programme is available, you may refer her to this and/or other support services.
Where a pregnancy ends before 24 weeks, and the child does not survive, the father (or the mother's spouse, civil partner, or partner) will not be eligible for paternity leave. They may take sick leave, or you could consider allowing them to take annual leave, compassionate leave, or unpaid leave instead.
If your employee gives birth to a stillborn baby, she is still entitled to maternity leave and maternity pay, if eligible, if the birth happens after 24 weeks of pregnancy.
If an employee's wife or partner gives birth to a stillborn baby, they are entitled to paternity leave - but only if the birth happens after 24 weeks of pregnancy.
If the baby is born alive at any point in the pregnancy but then later dies, the employee is still entitled to maternity leave. The employee’s partner is also entitled to paternity leave.
See the right to maternity leave and the right to paternity leave - births.
An employee may be eligible for Parental Bereavement Leave and Pay if they or their partner (this includes same-sex partners) has either a child who has died under 18 years old or had a stillbirth after 24 weeks of pregnancy.
Bereaved parents are also entitled to up to two weeks of absence within the 56 weeks following the death of a child through parental bereavement leave. This leave can be used immediately before or after paternity leave or at any time within the 56-week period.
See Parental Bereavement Leave and Pay.
Make staff aware of and encourage the use of support resources, such as Employee Assistance Programmes, occupational health services, or workplace counselling, where available. Refer staff to specialist organisations and charities for information and emotional support, including the Miscarriage Association, Tommy’s, and SANDS, which offer toolkits, helplines, and staff training.
See talking about miscarriage in the workplace: a guide for employers and managers.
Provide return-to-work planning support, including reasonable adjustments or extended leave if needed. Allow flexible working, such as remote working, reduced hours, or phased returns to work following pregnancy and baby loss.
Emphasise confidentiality and ensure any health-related information is treated sensitively.
See returning to work after pregnancy and baby loss.
By creating and maintaining an open and empathetic workplace culture, making practical accommodations, and ensuring policies are clear and accessible, employers can make a significant positive difference for staff members coping with the loss of a pregnancy, baby or child.
How employers can support employees undergoing fertility treatment.
A woman undergoing fertility treatment, such as in vitro fertilisation (IVF), is treated as being pregnant after fertilised eggs have been implanted. If the implementation fails, the protected period, during which a woman must not be treated unfavourably on the grounds of her pregnancy, ends two weeks later.
It is unlawful sex discrimination for employers to treat a woman less favourably because she is undergoing fertility treatment or intends to become pregnant. A woman will be entitled to paid time off for antenatal care only after the fertilised embryo has been implanted. See having a child through IVF.
For employees undertaking fertility treatment, it can be a long and difficult road both emotionally and physically. There will be obvious practicalities of medical appointments, getting used to new medications, and perhaps undergoing medical procedures. Employer understanding, support, and flexibility can often make a significant difference to someone at a difficult and potentially challenging time of their life. It's not just women who may require support, their partner may also require support and understanding in their difficult journey through fertility treatment.
Due to the personal nature of fertility treatment, employers should recognise and respect that employees have a right to privacy and may choose not to ask for support and may wish for the matter to remain confidential. However, developing a compassionate culture with explicit support for employees going through fertility treatment can help overcome their fear of judgement or discrimination and encourage individuals to access the support they need.
Having a clear workplace fertility policy in place which tells people about the support the employer can offer, might go some way to breaking down the barriers, provided they feel their employer can be trusted to treat them fairly and they won't be penalised in some way. Raising awareness of fertility treatment amongst your workforce and equipping line managers on what to say and how to offer support through appropriate education and training can also help employees open up and feel comfortable asking for help. For further guidance, see support staff facing fertility challenges.
Practical steps employers can take to provide support around menstrual health-related symptoms and conditions in the workplace.
By offering appropriate support around menstrual health-related symptoms and conditions in the workplace, employers can enable employees to work at their best, minimise absence and prevent the loss of key talent.
Employers must develop a workplace culture that encourages open conversations and psychologically supportive conditions. Employees working in such an environment are more likely to talk about menstrual health-related symptoms and conditions, as well as specific physical or mental health symptoms, or ask for adjustments to enable them to continue working without fearing criticism, ridicule, or discrimination.
Staff should feel able to talk and be comfortable approaching colleagues and human resources with the knowledge they will be listened to and receive appropriate support and understanding.
There are several ways an employer can raise menstrual health awareness in the workplace, including:
Tailored training for line managers on menstrual health will ensure they are confident and comfortable discussing it in the workplace. They will also better understand the impact on those employees with ongoing menstrual health conditions and how challenges should be addressed sensitively and confidentially.
Ensure line managers are trained to support all employees based on individual needs and know where to go for further information or support, for example, human resources, health and safety, occupational health, and external providers.
Managers should be alert to and act swiftly to address inappropriate jokes, remarks, or banter on menstruation and menstrual health in the workplace.
Employers should respect that menstrual health is a private matter for some employees, even as they strive to normalise it as a topic of conversation in the workplace.
In many cases, menstruation will be self-managed by the employee privately without needing workplace support. However, there are ways in which an employer can make the workplace supportive. These include:
It is important to avoid assuming that an employee's performance may be affected by their menstrual health or symptoms. However, it is worth acknowledging that women may experience a range of uncomfortable symptoms that can be challenging, particularly while at work. Performance management should focus on supporting employees to perform their best, including addressing any underlying health issues.
Absence management policies that include trigger points are likely to be of concern to employees with long-term menstrual health conditions. A flexible and individualised approach can prevent presenteeism and avoid unfairly penalising employees with ongoing menstrual health conditions.
You should monitor and review the effectiveness of workplace policies and procedures to ensure they are aligned with other relevant policies, remain fit for purpose, and are communicated to all line managers and staff.
Why employers should address menopause in the workplace and how to support staff affected by menopausal symptoms.
The menopause is a natural stage of life that is usually experienced by women between 45 and 55 years of age. However, some women can experience the menopause before 40 years of age.
Most women will experience menopausal symptoms. However, it can affect people differently, and no two people will experience it in the same way. Some of these symptoms, which may be physical, psychological, emotional, and cognitive can be quite severe and have a significant impact on everyday activities.
Employers have a legal duty of care to their employees under health and safety law and must ensure menopausal symptoms are not made worse by workplace conditions and/or work practices. Employers must also make reasonable adjustments to help employees manage their symptoms when doing their job. See employers’ health and safety responsibilities.
Statutory equality law does not expressly provide protection for menopause, but as menopause is a female condition, any detrimental treatment of a woman related to menopause could represent direct or indirect sex discrimination. If a woman experiences serious symptoms from the menopause transition that amount to a mental or physical impairment, which has a substantial and long-term adverse effect on her ability to carry out day-to-day activities, this could be classed as a disability under the Disability Discrimination Act 1995 (as amended for Northern Ireland). Failure to make reasonable adjustments could lead to a discrimination claim. See prevent discrimination and value diversity.
It also makes good business sense to try to understand and accommodate the needs of staff experiencing menopausal symptoms. An employer who does this is likely to gain greater staff loyalty, lower absenteeism rates, and higher productivity. It will also help you retain valuable talent.
There are a number of actions that you can take to support employees affected by menopause. These have been outlined below.
To determine if there are adjustments you could make to support staff experiencing menopausal symptoms. Developing a workplace wellbeing policy that recognises menopause and actively involves staff in the development process is a good starting point.
Carry out a risk assessment that considers the specific needs of menopausal women. This will fulfil your legal responsibility for health and safety and also ensure an employee’s symptoms aren’t being exacerbated by their job. See health and safety risk assessment.
Break the stigma by raising awareness of menopause within the workplace which will encourage openness in challenging negative and stereotypical attitudes. Information and education about menopause should be included as part of the organisation’s diversity and inclusion training for the whole workforce.
Have regular and informal one-to-one meetings with staff as this can provide the opportunity for someone to raise changes in their health situation including menopause. Employers should communicate their positive attitude towards menopause so that all employees know that their employer is supportive of the issue.
Sometimes staff may find it difficult to know where to start to find information and advice on menopause so consider providing your staff with access to trusted online resources on the topic. You could make this available through a dedicated company intranet page with signposts to trusted external expertise and guidance.
Get buy-in and support from senior management in your organisation. This will help raise awareness and develop positive attitudes towards the menopause. Senior management support can also facilitate an open, inclusive, and supportive culture.
Some adjustments you could make would be considering shift patterns, offering flexible working, making sanitary products available in washrooms, or having temperature-controlled areas. Remember that each individual can be affected differently so you should always tailor any adjustments to an individual’s specific needs.
Provide line managers with effective training so they have a broad understanding of menopause and the reasons why this is an important workplace issue. Line managers need to be confident as well as competent in having sensitive conversations to support staff experiencing menopausal symptoms. Knowing risk assessments and practical adjustments can be helpful. Extending training to all staff can help raise menopause awareness across the organisation.
There should never be assumptions about how an individual’s performance has been impacted but it should be recognised that women can experience a wide range of uncomfortable symptoms that can pose a challenge to their daily lives including at work. Performance management should be a positive process and the focus must be on the support needed to help everyone perform to the best of their ability, including taking on board any underlying health issues.
The Irish Congress of Trade Unions, the Equality Commission for Northern Ireland, and the Labour Relations Agency have produced guidance for employers, employees, and trade union representatives to help promote equality in employment for women affected by menopause.
The guidance includes:
Download Promoting Equality in Employment for Women Affected by Menopause (PDF, 1.46MB).
The Chartered Institute of Personnel and Development (CIPD) also has guidance on the menopause at work: guide for people professionals and menopause at work: guide for people managers.
The Equality and Human Rights Commission (EHRC) has published menopause in the workplace: guidance for employers.
Identifying the symptoms of conflict in the workplace.
Conflict can arise at work for a number of reasons. For instance, two employees may have a personality clash, an employee may have a grievance against their manager, or a manager feels an employee is underperforming. Workplace conflict could also happen when there is a rivalry between teams or a lack of trust between workers and management.
Sometimes the signs of the conflict can be visible - for example, in an argument between colleagues, a meeting that turns into a stand-off, or when colleagues send angry emails to each other. Other conflicts can be harder to discover - for example, one team could withdraw from contact with the rest of the business, or there might be an increase in staff absence from work.
Conflict can have a negative impact on your employees, and this may be demonstrated by:
Advantages of addressing conflict in the workplace as early as possible.
By spotting signs of conflict early, you have a better chance of:
Some managers will find it easier than others to pick up signs of conflict, and there is often an element of doubt.
As a manager you are more likely to be able to interpret the behaviour of your employees if you have regular channels for open communication and consultation. By listening to the views of your employees at an early stage - before issues become potential problems - you can gauge future reaction to proposed changes.
Employee feedback forms or questionnaires may also help you to understand the situation and stop future conflict arising - see preventing conflict.
By understanding and identifying the causes of conflict in the workplace you are better placed to prevent conflict.
Every employee has needs and certain expectations at work, and conflict could arise in the workplace when people feel that these are not being met or are being ignored.
Conflict in the workplace could be the result of:
Other major causes of conflict in the workplace include:
The 'personality mix' within a team can be upset when a new member of staff joins or if two colleagues suddenly fall out. Individuals may also respond to difficult or challenging situations in an unhelpful or unproductive way.
Conflict at work can often be caused when employers ignore the needs of employees or set unrealistic expectations. For example, arranging hours that make it difficult for employees to carry out childcare responsibilities.
Most people have very clear ideas about what they think is fair, and your organisation's procedures and policies must reflect this. For example, giving someone a fair hearing or explaining the reasoning behind a decision.
For example, an employee might ask to be moved to another team because of their manager's 'aggressive' leadership style. However, the employee may have other reasons - for example, they may blame their manager for a lack of training or career progression.
Sometimes workplace conflict is caused because people feel they are being pushed too hard and resentment sets in if they feel their workload is unmanageable.
It is important to understand the root cause of an individual's or group's unhappiness. For example, a person in a team may seem to be struggling with an unmanageable workload, but they may be resentful of another employee who appears to have less work to do. It may also be a result of organisational changes, restructuring, or promotions given to other staff.
To help you manage workplace conflict, look at the previous relationship between the employee and their manager, and their peers for signs of past conflict and feelings that may influence them.
You can put policies and procedures in place to help prevent and manage workplace conflict. For more information see preventing conflict.
Change can make employees feel vulnerable and uncertain, as they worry about their future career prospects. Therefore, managers should communicate and consult with employees about future changes so that they don't feel alienated and raise grievances.
Read more on change management.
How to learn from dealing with conflict and prevent it from happening.
To minimise and prevent conflict in the workplace, you should try to learn as much as you can about why conflicts occur and develop processes to help you address them. Common action points that employers should consider are:
You can also improve your working environment and develop interpersonal relationships by:
It is also worth considering:
See encourage feedback and ideas from employees.
Having a clear equality policy in your workplace may help to prevent feelings of unfair treatment, and so prevent conflict. Read more on equality and diversity workplace policies.
Identify why workplace conflict might happen between groups and individuals.
Conflicts in the workplace could occur between individuals or groups.
Conflicts in the workplace may arise between individuals because:
Managing conflict between individuals.
Conflict in the workplace may arise between groups because of:
Groups of people in a team tend to display a certain pattern of behaviour. The American psychological Bruce Tuckman suggested there were four distinct phases of a group or team's development:
As the team or group begins to form, there is a gradual growth of personal exchange and contact. People seek to find out about one another, wanting to uncover attitudes, values, and styles. This process continues until each person makes a decision concerning the character of his or her involvement. At this stage, the team may appear to be acting effectively, progressing with its tasks, and forming what seems to be a friendly comradeship between members. However, usually this condition doesn't run deep.
At this stage the team has to decide how it is going to operate. All too often this is done by team members jostling for positions with little explicit planning. On other occasions, the atmosphere will get tense as 'real' challenges are made. The most important aspect of the storming stage is control; how control is exercised and who controls the team. The team must settle the control issues if it is to proceed successfully.
Following the successful resolution of the issues surrounding control, relationships, and roles, the team begins to operate within the agreed levels. People will begin to want to work with others in the team, respecting the roles and contributions of key members. This is an important stage because the team needs the support and interest of all members. Otherwise, the team will fail to grow stronger and often revert back to the storming stage at the first sign of difficulty.
The members of a fully established team develop rapport and closeness following the rules they have created. Team members are prepared to extend themselves to their colleagues and real enjoyment of the task at hand is typical. Informality is often a keynote of a team at this stage, but it is based on positive regard for each of the other team members and the rules of engagement. There is a strong feeling that others would be willing to help if needed. Roles of team members have been identified and each person's contribution is distinctive.
Guidance to help employers effectively manage and deal with conflict between individuals.
When a workplace conflict arises, you should try to take a calm approach and not react in a challenging way. You should also not ignore the problem and hope that it will go away.
The best way to handle workplace conflict is to face it and have a planned approach to help you deal with it in a practical way. If you have policies or procedures in place, you can use these to determine how you approach the issue causing the conflict or to give your employee an idea of how you will address the problem.
It may help to have an employee representative and/or a senior manager who can help if:
You should allow everyone to clear the air and have their say. Employees need to know who they can go to when they have issues or problems and that they will be taken seriously.
It is important that you make an informed decision by gathering information from everyone involved with the issue causing the workplace conflict. You should think about what would be the best outcome for everyone involved, including the business itself.
You should make sure that your grievance procedure is up to date and communicated to all staff, discussed at team meetings and at individual appraisals. These procedures will also help deal with issues such as bullying, absence and misconduct. See grievance and disciplinary procedures and templates.
Having one-to-one conversations requires sensitivity and empathy. You should always make sure that you:
The Labour Relations Agency (LRA) employer training programme provides both live and pre-recorded webinars on relevant topics such as handling difficult conversations and dignity at work. See LRA events.
Resolving personal conflicts can be difficult if you feel you are too close to the problem.
The LRA may be able to help by providing mediation. This involves an independent, impartial person helping two or more individuals or groups to discuss their problems and reach a solution that's acceptable to everyone.
Guidance to help employers effectively manage and deal with conflict between groups.
Sometimes you do have to make difficult decisions about work practices, pay, and organisational rules and procedures, all of which may cause conflict in the workplace.
You should ensure that all communication is relevant, concise, and delivered in a suitable way. Employees should be consulted before decisions are made. See engaging with staff.
If you can't talk to each person individually, set up 'sounding boards' of employee representatives such as:
See working with non-union representatives.
It is also useful to have an agreement with your employees' trade union on how to resolve workplace conflicts in a systematic way. An agreement will generally cover:
Getting help early will give you more options for resolving conflict and more chances of reaching a resolution.
If you do ask for help, you should decide whether you want someone to:
For external help in resolving workplace conflicts, you can contact the Labour Relations Agency (LRA) Workplace Information Service on Tel 03300 555 300. The LRA provides free, impartial, confidential, and independent information. See resolving workplace problems - LRA guidance.
How to keep staff and maintain morale by resolving grievances effectively and quickly.
Grievances are concerns, problems, or complaints that your employees raise with you. Where possible, you should encourage employees to settle them informally with their line manager, but you should also have formal procedures available to your employees.
Having formal grievance procedures in place allows you to give reasonable consideration to any issues that can't be resolved informally and to deal with them fairly and consistently. See:
Your rules and procedures should be set out in writing and comply with the Labour Relations Agency Code of Practice on Disciplinary and Grievance Procedures. Failure to meet either of these requirements may result in extra compensation for the employee if they succeed in a tribunal claim.
Read more on handling grievances.
The following top tips will help you to manage relationships within your business and minimise conflict.
Conflict between members of staff can have a negative effect on the day-to-day working of your business. It could result in an employment dispute and even affect the health and wellbeing of your employees.
The following top tips will help you to manage relationships within your business and minimise conflict.
Conflict can have a negative impact on your employees in several ways. These include a lack of motivation, unpleasant behaviour, falling productivity, and increased staff absence. Being proactive in spotting signs of conflict will help prevent issues becoming a serious problem at a later stage.
By spotting the signs of conflict early, you have a better chance of identifying the causes and resolving the conflict. Some managers will find it easier than others to identify signs of the conflict but by addressing workplace conflict at an early stage you will prevent resentment from setting in amongst the affected parties and issues developing to a point where a resolution or common ground is much more difficult to find. See conflict between groups and individuals in the workplace.
There are many causes of conflict including poor management, unclear job roles, inadequate training, lack of equal opportunities, and organisational change. Other causes include clash of personalities; increase in workload and needs and expectations not being met. See causes of conflict in the workplace.
As an employer, you should try to learn why conflicts occur and then develop processes to address them. Some areas to consider include developing a strategy for managing conflict, explaining plans for change, involving employees in decision-making, rewarding staff fairly, and ensuring managers are properly trained in conflict management and effective communication. It's also important to value employees, treat them fairly, encourage initiative, and try to balance employees' personal and business needs. See preventing conflict.
Where possible, you should encourage employees to settle any grievances informally, but you should also have formal procedures available to your employees. Doing this allows you to give reasonable consideration to any issues that cannot be resolved informally and deal with them fairly and consistently. See managing conflict: formal complaints procedures.