Consider why you need more staff and how you can recruit the ones that best meet your needs.
Discover the benefits of employing part-time workers and understand their rights.
An outline of the Sunday and night-working laws and advice on how best to look after Sunday and night staff.
The rules about working hours and how best employers can manage them.
Calculating statutory annual leave entitlement and how to treat public holidays and manage leave requests.
Key human resources forms, templates, letters, and policies to create an HR library for your business.
The various payment options that retail businesses can accept such as cash or card and how they can work for your business.
Advice on using payment cards for business expenditure and on increasing sales by accepting cards from customers.
How online payments work and how to set up a payment facility.
Best practices to help you manage supplier quality and performance, create strong service level agreements, and end supplier relationships.
How expanding businesses can match production and order cycles using gearing, working capital or quick ratio tests.
Information on various rate relief and support schemes for businesses.
Details of the different types of insurance for businesses and finding a broker.
A searchable database of advisory and financial assistance - find advice, expertise, equity, grants, loans, and recognition awards.
Fireworks retailing rules and responsibilities for businesses in Northern Ireland including how to apply for a licence to sell fireworks legally and safe storage.
An introduction to the rights customers have when buying goods or services from you including the right to complain and protection from unfair contract terms.
Rules and regulations for selling age-restricted products and services, including tobacco and alcohol, as well as steps to prevent underage sales.
Customers' legal rights to return goods, receive refunds for goods, complain about unsatisfactory goods and make claims under guarantees and warranties.
An overview of the rules about consumer credit and whether your business needs a consumer credit licence from the Financial Conduct Authority.
Rules governing contracts between traders and consumers including the information that consumers must receive before a sale and cooling off periods.
How businesses can adapt to peak trading seasons and comply with Sunday trading regulations.
An introduction to fair-trading laws, accurate descriptions and the role of Trading Standards and how the rules apply to your business and what you must do.
Manufacturers and retailers must respect laws on packaging and labelling before trading their products.
The law applying to the supply and sale of goods (including food and drink) by weight or other measures such as volume or length.
Guidance for traders on the regulations covering selling price information they provide to consumers to prevent misleading them.
How retail businesses can cut costs by reducing waste and using energy and water more efficiently.
A Carrier Bag Levy for each new carrier bag applies to most retail transactions in Northern Ireland.
How the Waste Electrical and Electronic Equipment (WEEE) Regulations affect producers, distributors and users
Controls on placing new batteries on the market and separate collection, treatment and recycling of waste batteries.
Key issues to consider when choosing the right commercial property for your business needs.
Information on what adjustments you can make to ensure your business is accessible to disabled people.
Assessing and controlling the risks of storing products and materials, including hazardous materials, food and specific materials like glass, wood and textiles.
How businesses can identify fire risks, minimise the potential of fire on their premises and understand their duties to fire safety legislation.
Find suitable commercial property for your business operations.
Guidance on the types of crimes a retail business may be at risk of, strategies for deterring crime and sources of help and advice for preventing retail crime.
Find out how to improve your retail business, attract more customers and grow your sales through tactics like visual merchandising and online retail.
How to use visual merchandising to promote your retail business and products, attract customers and drive sales.
Retailing moves fast - can you move faster to beat the competition and drive new sales?
Why every business should consider the possible benefits of advertising, how to get the most from it, types of advertising and the pros and cons of each.
What branding is, how to create and manage a brand and how it can help improve your business by communicating your values to stand out from competitors.
Find Northern Ireland business networks for local guidance, business opportunities, improvement and success
Best practice tips and strategies to help you prepare for and conduct successful supplier contract negotiations.
Social media advice for businesses looking to set up, evaluate, manage or improve their social media campaigns across a range of channels.
The key issues to consider when creating an online shop and selling your products and services online, including the benefits and how to get started.
An overview of starting a retail business in Northern Ireland, looking at the challenges, the support available and the possible rewards
Detailed guides on over 600 small business trades and sectors for startup research, market trends and sector regulations
How to set up a pop-up shop in Northern Ireland, explore new market opportunities and improve sales.
What franchising is, how to find and assess franchise opportunities and how to buy a franchise.
Advantages and disadvantages of buying an existing business including how to assess and value it.
